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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Extend Copilot for Sales with custom data and insights from your own apps

Optimize the sales process by integrating internal and external data with Copilot for Sales. Create enriched email summaries, customized meeti...

1 year ago

Episode 488- Express Route Monitoring

In this episode of the Azure Podcast, Jose Moreno talks with Sujit and Russell about networking, specifically focusing on the configuration an...

1 year ago

Microsoft Intune Suite - beyond endpoint management in 2024

Simplify endpoint management and security with a single, connected experience with the Microsoft Intune Suite. It brings you a broad collectio...

1 year ago

Episode 482 - Network Watcher

In this episode of the Azure Podcast, Cale, Evan, and Sujit discuss the Network Watcher service in Azure. Although often overlooked, Network W...

1 year ago

Microsoft Viva Glint + Copilot to analyze employee feedback at scale

Ensure employees in your organization feel engaged and productive. Know which questions to ask, interpret the results and act on the feedback ...

1 year ago

Episode 471 - AI Trends in Financial Services

On this episode of the podcast, Microsoft's Steve Selleny shares his insights on the latest trends in AI and machine learning observed in the ...

2 years ago

Episode 333 – Azure AD and LAPS in Preview

In Episode 333, Ben and Scott talk about some more strange choices coming from the Microsoft Edge team before they discuss the new preview of ...

2 years ago

Enhance, Connect, and Manage Content at Scale | Microsoft Syntex Content AI Services

Understand and assemble content at scale, discover and reuse your content in intelligent ways, and as an admin, analyze and protect content. M...

3 years ago

Episode 270 – Microsoft Teams Phones and Azure VM Updates

In this episode, Ben and Scott cover a range of topics, starting with the review of a new Yealink phone which integrates with Microsoft Teams....

3 years ago

Episode 410 - Fusion Dev

In this episode, Rita and Linda join a team to discuss Fusion Dev, which aims to empower more developers while leveraging the Power Platform t...

3 years ago

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