Microsoft Dynamics 365 Customer Service: Latest videos

Microsoft Dynamics 365 Finance Premium - Business performance planning and analytics

This video showcases the powerful capabilities of Microsoft Dynamics 365 Finance Premium in aiding business performance planning and analytics...

Automatic Record Creation & Updation in Dynamics 365 Customer Service

Microsoft Copilot in Dynamics 365 Customer Service Hub

#Dynamics365CRM and Integrated #Maps - A Combination for Success! #locationintelligence #webinar

This post appears to be for a webinar on Dynamics 365 CRM and integrated maps. The webinar focuses on the combination of these two tools, high...

What is Azure Analysis Service and how to use it for Data Analytics with Power BI? #powerbi #azure

This video dives into the world of Azure Analysis Service and how it can be leveraged for data analytics in Power BI. Azure Analysis Service i...

Copilot in Microsoft Viva Sales

This demo video showcases the revolutionary capabilities of the Copilot feature in Microsoft Viva Sales, which utilizes generative AI to trans...

CX Reimagined Evolve your CRM Fireside Chat with Ray Wang and Liz Miller from Constellation Research

This post is a fireside chat featuring Ray Wang and Liz Miller from Constellation Research. The discussion is centered around reimagining Cust...

Manage customer returns with real time insights

Comparing Segment and Dimension transaction and reporting between Dynamics GP and Business Central

In this video, you'll discover how to achieve similar posting for segmented chart of accounts between Dynamics GP and Business Central. By mas...

Comparing Trial Balance and Aging Reports between Dynamics GP and Dynamics Business Central

This video discusses the process of printing Trial Balance and Aging Reports in Dynamics GP and Dynamics Business Central, and outlines the di...