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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Copilot Control System explained

With the Copilot Control System, you can control Copilot experiences spanning IT administrator tools used every day across the Microsoft 365, ...

4 months ago

Extend Copilot for Sales with custom data and insights from your own apps

Optimize the sales process by integrating internal and external data with Copilot for Sales. Create enriched email summaries, customized meeti...

1 year ago

Microsoft Intune Suite - beyond endpoint management in 2024

Simplify endpoint management and security with a single, connected experience with the Microsoft Intune Suite. It brings you a broad collectio...

1 year ago

Episode 482 - Network Watcher

In this episode of the Azure Podcast, Cale, Evan, and Sujit discuss the Network Watcher service in Azure. Although often overlooked, Network W...

1 year ago

Episode 471 - AI Trends in Financial Services

On this episode of the podcast, Microsoft's Steve Selleny shares his insights on the latest trends in AI and machine learning observed in the ...

1 year ago

Episode 464 - Azure Deployment Environments

In Episode 464 of the Azure Podcast, Cale and Russell speak with Sagar Chandra Reddy Lankala, Microsoft Program Manager for DevBox and Azure D...

2 years ago

Episode 333 – Azure AD and LAPS in Preview

In Episode 333, Ben and Scott talk about some more strange choices coming from the Microsoft Edge team before they discuss the new preview of ...

2 years ago

Enhance, Connect, and Manage Content at Scale | Microsoft Syntex Content AI Services

Understand and assemble content at scale, discover and reuse your content in intelligent ways, and as an admin, analyze and protect content. M...

2 years ago

Episode 270 – Microsoft Teams Phones and Azure VM Updates

In this episode, Ben and Scott cover a range of topics, starting with the review of a new Yealink phone which integrates with Microsoft Teams....

3 years ago

Episode 410 - Fusion Dev

In this episode, Rita and Linda join a team to discuss Fusion Dev, which aims to empower more developers while leveraging the Power Platform t...

3 years ago

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