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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Automate document analysis with Azure Form Recognizer using AI and OCR

Extract text automatically from forms, structured or unstructured documents, and text-based images at scale with AI and OCR using Azure’s Form...

3 years ago

Episode 488- Express Route Monitoring

In this episode of the Azure Podcast, Jose Moreno talks with Sujit and Russell about networking, specifically focusing on the configuration an...

2 years ago

New Microsoft 365 Copilot Tuning | Create fine-tuned models to write like you do

Create fine-tuned, task-specific models that write like you by teaching models using expert knowledge, tone, and structure - with reference in...

1 year ago

New Microsoft 365 Copilot Tuning | Create fine-tuned models to write like you do

Create fine-tuned, task-specific models that write like you by teaching models using expert knowledge, tone, and structure - with reference in...

1 year ago

Episode 141 – Microsoft 365 Etiquette

https://www.youtube.com/embed/QAfThTS-kiQ

5 months ago

Episode 471 - AI Trends in Financial Services

On this episode of the podcast, Microsoft's Steve Selleny shares his insights on the latest trends in AI and machine learning observed in the ...

2 years ago

Episode 123 – Microsoft AI Wars Episodes with Jared Matfess

https://www.youtube.com/embed/m2RJC5vs_l4

1 year ago

Episode 416 – Microsoft Sentinel, Security, and Ignite with Henrik Wojcik

Welcome to Episode 416 of the Microsoft Cloud IT Pro Podcast. In this week’s episode, Ben finally has a chance to sit down with Henri...

8 months ago

Transform your security operations with Microsoft Security Experts | Human-led services

Microsoft Security Experts is a new service category that combines expert-trained technology and product innovation with human-led services. I...

4 years ago

How AI improves medicine from diagnosis to cure, with Chad Robins

In this episode, Gemma Milne speaks to Chad Robins, co-founder and CEO of Adaptive Biotechnologies, about the promising role of Artificial Int...

4 years ago

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Dynamics 365 Customer Service Podcast Episodes

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