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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Microsoft Purview protections for Copilot

Use Microsoft Purview and Microsoft 365 Copilot together to build a secure, enterprise-ready foundation for generative AI. Apply existing data...

4 months ago

Extend Copilot for Sales with custom data and insights from your own apps

Optimize the sales process by integrating internal and external data with Copilot for Sales. Create enriched email summaries, customized meeti...

1 year ago

Build your own copilot! New Microsoft Copilot extensions

Now you can build your own highly specialized copilot using Microsoft Copilot Studio or Visual Studio Code. See how you can tailor Copilot for...

1 year ago

Episode 492 - April News Roundup

In this episode, Evan and Sujit catch up on the latest news in the Azure space and discuss recent developments in networking, open AI, and IBM...

1 year ago

Episode 482 - Network Watcher

In this episode of the Azure Podcast, Cale, Evan, and Sujit discuss the Network Watcher service in Azure. Although often overlooked, Network W...

1 year ago

Real-Time Collaboration | Microsoft Loop Updates for Admins

Real-time, synchronized collaboration across your favorite app experiences and devices with Microsoft Loop, our Microsoft 365 co-creation app....

1 year ago

Episode 464 - Azure Deployment Environments

In Episode 464 of the Azure Podcast, Cale and Russell speak with Sagar Chandra Reddy Lankala, Microsoft Program Manager for DevBox and Azure D...

2 years ago

Episode 333 – Azure AD and LAPS in Preview

In Episode 333, Ben and Scott talk about some more strange choices coming from the Microsoft Edge team before they discuss the new preview of ...

2 years ago

Build Text-Based & Talking Chatbots using the Microsoft Power Platform

New updates have come to Power Virtual Agents, our low-code bot creation service that’s part of the Microsoft Power Platform. We’ll show you h...

3 years ago

Episode 410 - Fusion Dev

In this episode, Rita and Linda join a team to discuss Fusion Dev, which aims to empower more developers while leveraging the Power Platform t...

3 years ago

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