Microsoft Dynamics 365 Customer Service: Latest videos

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Introducing Microsoft Dynamics 365 Contact Center

Microsoft has released a new product called Dynamics 365 Contact Center, which can revolutionize the way businesses manage their customer inte...

3 months ago

How to amplify contact centers and field service operations with AI

In this video, Jeff Comstock, Corporate Vice President of Dynamics 365 Customer Service, discusses the transformative power of Copilot in enha...

4 months ago

New SMS Integration for Dynamics 365 CRM - Revolutionize Customer Communication w/TextSMS4Dynamics

If you're looking for a new way to revolutionize customer communication in your Dynamics 365 CRM, then check out the TextSMS4Dynamics app! Thi...

7 months ago

WhatsApp Integration with Dynamics 365 CRM – A Powerful Tool for Improving Customer Engagement!

If you're looking to enhance customer engagement, integrating WhatsApp with Dynamics 365 CRM can prove to be a powerful tool. This collaborati...

12 months ago

Dynamics 365 Marketing Tutorial (Real Time Marketing / Customer Insights Journeys)

If you're looking for a comprehensive tutorial on Dynamics 365 Marketing, look no further than this real-time marketing and customer insights ...

1 year ago

Dynamics 365 ​​​​​​​Customer Insights, Sales, and Commerce 2023 Release Wave 2 Highlights

If you're curious about the new features and functionalities in Dynamics 365 ​​Customer Insights, Sales, and Commerce's 2023 Release Wave 2, t...

1 year ago

Copilot in Microsoft Dynamics 365 Customer Insights

Curious about how Copilot in Microsoft Dynamics 365 Customer Insights leverages the power of generative AI to revolutionize data discovery? Th...

1 year ago

QuickBooks Online & Dynamics 365 CRM Online Integration - Get a 360-degree view of Customer Data!

This video introduces viewers to the power of integrating QuickBooks Online and Dynamics 365 CRM Online to achieve a comprehensive view of cus...

1 year ago

Dynamics 365 Field Service, Mixed Reality and Connected Spaces – 2022 Release Wave 2 Launch

This video highlights the upcoming capabilities in the 2022 Release Wave 2 for Dynamics 365 Field Service, Mixed Reality, and Connected Spaces...

1 year ago

How to add field service module to existing dynamics 365 solutions | Demo | 2022 💻

If you're wondering how to integrate the field service module into your Dynamics 365 solutions, this video demo is the perfect guide for you. ...

2 years ago