Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Bring AI agents directly into your daily workflows with Microsoft Agent 365. Agents have their own identity, email, OneDrive and Teams presenc...
This week Jeremy Thake and Paul Schaeflein spoke to Jennifer Lu, a Principal Product Manager on the Outlook team. Jennifer talked about the an...
In this episode, you'll learn how to effectively use Microsoft Forms to gather valuable feedback and insights from your audience. Microsoft Fo...
Welcome to Episode 409 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott explore the configuration decisions tenant admini...
Get AI-powered assistance using Copilot Chat and agents in Microsoft 365 without a Microsoft 365 Copilot license. Research faster, analyze fil...
Analyze data and research with expertise on demand, and automate workflows with intelligent agents in Microsoft 365 Copilot. Analyst thinks li...
In this episode, AC & CJ catch you up on the news, explore what’s new in Microsoft 365, and then explore the Azure App Configuration servi...
Microsoft Copilot for Microsoft 365 is now available for organizations of all sizes with Microsoft 365 and Office 365 - without a minimum lice...
Juan Balmori returns to the podcast, speaking with Jeremy about developing add-ins for Office Online. Microsoft News Microsoft Graph Data Conn...
In Episode 267, Ben and Scott talk about some of the updates that have come to Data loss prevention (DLP) in Microsoft 365 and how you can lev...
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