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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Declarative agents update

Jeremy Thake catches up with Andrew Connell to talk through the latest updates you can work with now in Declarative agents inside of Microsoft...

1 year ago

Microsoft 365 Copilot Wave Two updates - Pages, Excel, OneDrive, and agents

Check out Microsoft 365 Copilot Wave Two updates, featuring Business Chat and the new Copilot Pages for enhanced collaboration, advancements i...

1 year ago

Enable Copilot for Microsoft 365 FAST

Roll out Microsoft Copilot for Microsoft 365 at scale in three quick steps. See the methods for each to efficiently enable Copilot services: ...

1 year ago

Microsoft Entra ID Beginner's Tutorial (Azure Active Directory)

Simplify and improve security for sign-in experiences with Microsoft Entra ID, the new name for Azure Active Directory. Microsoft Entra ID is ...

2 years ago

Unlimited collaboration insights with Microsoft Graph and Azure Synapse Analytics

This is a 360-degree view into how to bring big data from Microsoft 365 and related services into Azure Synapse Analytics with Microsoft Graph...

3 years ago

Episode 328 – Get hands-on with the new Microsoft Teams

In Episode 328, Ben and Scott talk through the upcoming deprecation of remote PowerShell sessions (RPS) for Exchange Online, some changes to h...

2 years ago

Episode 303 – We don’t talk about Viva

It is Techtober and we're fundraising for Girls Who Code. Go to https://give.girlswhocode.com/msclouditpro and donate today to help ensure gir...

3 years ago

Episode 442 | New Azure Features, TLS Changes & SDKs for Developers

Tune in to episode 442 and hear Andrew Connell & Chris Johnson cover the latest news related to Microsoft Azure products & services, M...

3 years ago

Building an Application on the Microsoft 365 Platform with Elio Struyf

Elio Struyf joins Paul to talk about his experiences while building an application in the Microsoft 365 ecosystem, including the Microsoft for...

4 years ago

Episode 435 - HPC on Azure

In this episode, the team sits down with Bill Paxson and Rob Futrick to delve into the world of Azure High-Performance Computing (HPC). They d...

3 years ago

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