Microsoft Dynamics 365 Customer Service: Latest videos

Dynamics 365 Wave 2 2023: Top 10 Features You Need to Know!

Deep dive: Digital Contact Center Platform

Optimize year end close | Dynamics 365 Finance

This video provides insightful tips on how to optimize year-end close in Dynamics 365 Finance. As the calendar year draws to a close, many org...

Filter lookup field values using another lookup field in Dynamics 365 or Dataverse Power Apps form

This video tutorial walks you through how to filter lookup field values using another lookup field in Dynamics 365 or Dataverse Power Apps for...

How to Auto-Update Currency Exchange Rates in Dynamics 365/Dataverse using Power Automate

This video tutorial teaches you how to automatically update currency exchange rates in Dynamics 365/Dataverse using Power Automate. With the c...

Dynamics 365 Finance, Project Operations, and Human Resources 2022 Release Wave 2 Release Highlights

Get ready for the latest release of Dynamics 365 Finance, Project Operations, and Human Resources in 2022 Wave 2. This video provides a sneak ...

Gamification within Dynamics 365 CRM- Engage and Motivate Employees

Incorporating gamification into your day-to-day activities can keep things fun and engaging. This is especially true in the realm of Dynamics ...

Roadmap: Dynamics 365 Wave 2 2022 Release (Sales, Marketing, Customer Service)

Dynamics 365 for Marketing | Episode -05 | Social Configuration | Social Posting by Srinath Pega

This video, presented by Srinath Pega, provides valuable insights into Dynamics 365 for Marketing. In this particular episode, episode 05, Sri...

Display in-app notification Dynamics 365 using JavaScript and Power automate flow

This post is about displaying in-app notifications in Dynamics 365 using JavaScript and Power Automate flow. With this functionality, you can ...