Microsoft Dynamics 365 Customer Service: Latest videos

Dynamics 365 Wave 2 2023: Top 10 Features You Need to Know!

Command Button to Clone Records in Power Apps

This video on Command Button to Clone Records in Power Apps provides a step-by-step tutorial on how to clone records within Dynamics 365 Custo...

Guided selling and Process Compliance with Business Process Checklist in Dynamics 365 CRM

This video dives into how business process checklists in Dynamics 365 CRM can be used to assist in guided selling and ensure process complianc...

Optimize year end close | Dynamics 365 Finance

This video provides insightful tips on how to optimize year-end close in Dynamics 365 Finance. As the calendar year draws to a close, many org...

How to Auto-Update Currency Exchange Rates in Dynamics 365/Dataverse using Power Automate

This video tutorial teaches you how to automatically update currency exchange rates in Dynamics 365/Dataverse using Power Automate. With the c...

What is Power BI Service? How to use Power BI Service? | Power BI Service Tutorial | Power BI | 4K

This video tutorial is a beginner’s guide to the Power BI Service. It explains what Power BI Service is and how to use it effectively. Power B...

Gamification within Dynamics 365 CRM- Engage and Motivate Employees

Incorporating gamification into your day-to-day activities can keep things fun and engaging. This is especially true in the realm of Dynamics ...

Roadmap: Dynamics 365 Wave 2 2022 Release (Sales, Marketing, Customer Service)

Dynamics 365 for Marketing | Episode -05 | Social Configuration | Social Posting by Srinath Pega

This video, presented by Srinath Pega, provides valuable insights into Dynamics 365 for Marketing. In this particular episode, episode 05, Sri...

Display in-app notification Dynamics 365 using JavaScript and Power automate flow

This post is about displaying in-app notifications in Dynamics 365 using JavaScript and Power Automate flow. With this functionality, you can ...