Microsoft Dynamics 365 Customer Service: Latest videos

Introducing a new era of AI in Dynamics 365 Business Central

Mike Morton (Vice President, Dynamics 365 Business Central) introduces the latest Business Central 2024 release wave 1 in this informative vid...

Command Button to Clone Records in Power Apps

This video on Command Button to Clone Records in Power Apps provides a step-by-step tutorial on how to clone records within Dynamics 365 Custo...

Deep dive: Digital Contact Center Platform

Understanding Kanban visualization for your Microsoft Dynamics 365 CRM!

If you're looking to enhance your Microsoft Dynamics 365 CRM experience, Kanban visualization may be just what you need. This video tutorial b...

Optimize year end close | Dynamics 365 Finance

This video provides insightful tips on how to optimize year-end close in Dynamics 365 Finance. As the calendar year draws to a close, many org...

How to Auto-Update Currency Exchange Rates in Dynamics 365/Dataverse using Power Automate

This video tutorial teaches you how to automatically update currency exchange rates in Dynamics 365/Dataverse using Power Automate. With the c...

Dynamics 365 Finance, Project Operations, and Human Resources 2022 Release Wave 2 Release Highlights

Get ready for the latest release of Dynamics 365 Finance, Project Operations, and Human Resources in 2022 Wave 2. This video provides a sneak ...

Is Dynamics 365 a Model-Driven Power App?

Have you ever wondered about the concept of Dynamics 365 as a model-driven app and what it means? In this informative video, the presenter bre...

Gamification within Dynamics 365 CRM- Engage and Motivate Employees

Incorporating gamification into your day-to-day activities can keep things fun and engaging. This is especially true in the realm of Dynamics ...

Display in-app notification Dynamics 365 using JavaScript and Power automate flow

This post is about displaying in-app notifications in Dynamics 365 using JavaScript and Power Automate flow. With this functionality, you can ...