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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 367 – Azure Files vs a Server with an SMB Share

In Episode 367, Ben and Scott kick off 2024 with a discussion of Azure Files. They start out reviewing a customer scenario Ben encountered and...

1 year ago

Episode 352 – Newsletters in SharePoint? Yes please!

In Episode 352, Ben and Scott discuss their workflow and approach for "Read it later" services and Scott introduces Ben to a new service he's ...

1 year ago

Episode 337 - Secure your Office 365 tenant and protect your users Episode 337 – Secure your Office 365 tenant and protect your users

In Episode 337, Ben and Scott through recommendations for securing your Office 365 tenants and admin accounts. They also address a listener qu...

2 years ago

Build once, deploy efficiently, connect across Microsoft 365

This week Jeremy Thake and Paul Schaeflein spoke to Jennifer Lu, a Principal Product Manager on the Outlook team. Jennifer talked about the an...

2 years ago

Episode 328 – Get hands-on with the new Microsoft Teams

In Episode 328, Ben and Scott talk through the upcoming deprecation of remote PowerShell sessions (RPS) for Exchange Online, some changes to h...

2 years ago

Episode 447 - DDOS Protection on Azure

In Episode 447, Sujit and Evan discuss Azure DDOS protection with Amir Dahan, the Senior Product Manager for Networking at Microsoft. The epis...

2 years ago

Episode 449 | Our Take on the State of Microsoft 365

In this episode, AC & CJ sit down to look back at the evolution of Microsoft 365, evaluate the current state of it, predictions, & som...

3 years ago

Build developer environments fast with Microsoft Dev Box

A first look at the new Microsoft service that leverages Windows 365 infrastructure to stream secure, ready-to-code developer workstations on ...

3 years ago

Building an Application on the Microsoft 365 Platform with Elio Struyf

Elio Struyf joins Paul to talk about his experiences while building an application in the Microsoft 365 ecosystem, including the Microsoft for...

4 years ago

Fighting the Good Fight: Microsoft’s Quest To Combat Disinformation and Cyberattacks

Ann Johnson, Corporate Vice President, Security, Compliance, and Identity at Microsoft sits down with Microsoft colleague Tom Burt, Corporate ...

4 years ago

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