Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Check out Microsoft 365 Copilot Wave Two updates, featuring Business Chat and the new Copilot Pages for enhanced collaboration, advancements i...
Hearing how our ISVs are using Azure in innovative ways is always eye-opening. So, we are fortunate to have Saquib Rashid, a Technical Strateg...
Roll out Microsoft Copilot for Microsoft 365 at scale in three quick steps. See the methods for each to efficiently enable Copilot services: ...
In Episode 367, Ben and Scott kick off 2024 with a discussion of Azure Files. They start out reviewing a customer scenario Ben encountered and...
In Episode 352, Ben and Scott discuss their workflow and approach for "Read it later" services and Scott introduces Ben to a new service he's ...
In Episode 337, Ben and Scott through recommendations for securing your Office 365 tenants and admin accounts. They also address a listener qu...
In Episode 328, Ben and Scott talk through the upcoming deprecation of remote PowerShell sessions (RPS) for Exchange Online, some changes to h...
In Episode 447, Sujit and Evan discuss Azure DDOS protection with Amir Dahan, the Senior Product Manager for Networking at Microsoft. The epis...
A first look at the new Microsoft service that leverages Windows 365 infrastructure to stream secure, ready-to-code developer workstations on ...
Ann Johnson, Corporate Vice President, Security, Compliance, and Identity at Microsoft sits down with Microsoft colleague Tom Burt, Corporate ...
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