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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Deep dive on Declarative copilots in Copilot for M365 with Sebastien Levert

In this episode Jeremy Thake talks to Sebastien Levert about Declarative copilots. They talk about the user experience, how you can build them...

2 months ago

PostgreSQL for your AI app's backend | Azure Database for PostgreSQL Flexible Server

If you want to use Postgres as a managed service on Azure and build generative AI apps, then the Azure Database for Postgres Flexible Server i...

4 months ago

AI Semantic Search for E-commerce | Azure Cosmos DB

In this tutorial, you'll learn how to build low-latency recommendation engines with Azure Cosmos DB and Azure OpenAI Service. By using vector-...

4 months ago

Microsoft Fabric: Data mirroring and Copilot updates

Access quality data, wherever it resides, with Microsoft Fabric, our next generation managed data and analytics service. Make data accessible ...

10 months ago

Episode 469 - Microsoft Fabric

Azure and Data technical specialist Ian Pike, joins us on the Podcast to give us a primer on Fabric and what is means for customers that use v...

1 year ago

Risk and Resilience in the Modern Era

Roland Cloutier, principal at the Business Protection Group, an executive cybersecurity advisory firm, joins Ann on this week's episode of Aft...

1 year ago

Partner showcase: Syskit with Hrvoje Bagaric

This week Ayca Bas and Jeremy Thake talk to Hrvoje Bagaric about Syskit's journey on the Microsoft 365 platform. Visit their web site to read ...

1 year ago

Episode 294 – Microsoft Purview with Erica Toelle

In Episode 294, Ben sits down for a chat with Erica Toelle about Microsoft Purview. They start out by discussing Information Governance and Da...

2 years ago

Episode 418 - Azure Marketplace

This episode of the Azure podcast dives into the topic of Azure Marketplace and the services available to ISVs and the customers who use them....

2 years ago

Why inclusion is leadership, with Ruchika Tulshyan

Gemma Milne hosts Ruchika Tulshyan, founder and CEO of Candour, in this informative discussion about the importance of inclusion in leadership...

3 years ago

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