Microsoft Dynamics 365 Customer Service: Latest videos

Dynamics 365 Wave 2 2023: Top 10 Features You Need to Know!

Deep dive: Digital Contact Center Platform

File storage and document management solution for Dynamics 365 CRM

This video delves into an efficient file storage and document management solution tailored for Dynamics 365 CRM. In today's fast-paced busines...

Dynamics 365 Finance, Project Operations, and Human Resources 2023 Release Wave 1 Release Highlights

In this video, you'll get a glimpse of the new features and capabilities being introduced in Dynamics 365 Finance, Dynamics 365 Project Operat...

No more cherry-picking – Automate Assignment of Leads/Cases in Microsoft Dynamics 365 CRM!

This post is a video tutorial focused on automating the assignment of leads and cases in Microsoft Dynamics 365 CRM. The video demonstrates ho...

Dynamics 365 Finance, Project Operations, and Human Resources 2022 Release Wave 2 Release Highlights

Get ready for the latest release of Dynamics 365 Finance, Project Operations, and Human Resources in 2022 Wave 2. This video provides a sneak ...

Lead Qualification in Microsoft Dynamics 365 Sales Hub

In this informative video, you'll learn how to effectively qualify leads using Microsoft Dynamics 365 Sales Hub. Specifically, the video delve...

Optimize Financial and Operating Models with Microsoft Dynamics 365

This video highlights how Microsoft Dynamics 365 provides a comprehensive, data-driven solution to optimize financial and operating models. Wi...

Roadmap: Dynamics 365 Wave 2 2022 Release (Sales, Marketing, Customer Service)

Webinar: Gamify Dynamics 365 CRM to Improve User Adoption, Enhance Productivity, and Increase ROI

Looking to level up your Dynamics 365 CRM game? In this webinar, you'll discover how to blend gamification and Dynamics 365 CRM to drive user ...