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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 485 - Copilot for Azure

In this episode, Santosh Somayajula, Principal Product Manager in Azure, explains the new Copilot for Azure service, which is currently availa...

7 months ago

Episode 337 - Secure your Office 365 tenant and protect your users Episode 337 – Secure your Office 365 tenant and protect your users

In Episode 337, Ben and Scott through recommendations for securing your Office 365 tenants and admin accounts. They also address a listener qu...

1 year ago

Build once, deploy efficiently, connect across Microsoft 365

This week Jeremy Thake and Paul Schaeflein spoke to Jennifer Lu, a Principal Product Manager on the Outlook team. Jennifer talked about the an...

1 year ago

Episode 449 | Our Take on the State of Microsoft 365

In this episode, AC & CJ sit down to look back at the evolution of Microsoft 365, evaluate the current state of it, predictions, & som...

2 years ago

Building an Application on the Microsoft 365 Platform with Elio Struyf

Elio Struyf joins Paul to talk about his experiences while building an application in the Microsoft 365 ecosystem, including the Microsoft for...

3 years ago

Property Pane Portal project with Christophe Humbert

Christophe Humbert joins Jeremy and Paul to talk about his Property Pane Portal project and the help he has received from the M365 Dev Communi...

2 years ago

What’s new in Azure Communication Services with David de Mattheu

Jeremy Thake speaks to David de Mattheu about all the latest announcements in Azure Communication Services, including a new bulk mail service!...

2 years ago

Episode 411 - Event Driven Architectures on Azure

In this episode, Cloud Solution Architects Suhas Rao and Graeme Foster share their experience in implementing Event Driven Architectures on Az...

2 years ago

Episode 412 - Azure Database for Postgres

In Episode 412, experts Prabhat Tripathi and Sunil Agarwal are interviewed by the podcast team to discuss Azure Database for Postgres, specifi...

2 years ago

Episode 413 - Thinking Cloud Native

In this episode, Microsoft Cloud Solution Architect Stephen Kaufman provides valuable insights into making applications 'Cloud Native' when ho...

2 years ago

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