Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Cumulative Update (August, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26: CU04 Not updated yet (Minor update 26.4 fo...
Cumulative Update (July, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26: CU03 Cloud (SaaS): Managing Production and S...
We are announcing the ability to pause and resume journeys to handle unplanned events in Dynamics 365 Customer Insights – Journeys. This...
Cumulative Update (June, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26: CU02 Cloud (SaaS): Managing Production and S...
Microsoft is introducing a powerful new Exchange Integration feature in Dynamics 365 Field Service, designed to seamlessly sync work order boo...
Cumulative Update (December, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics ...
The new work order experience in Dynamics 365 Field Service, introduced in the 2023 release wave 2, offers a refreshed user interface that rev...
Microsoft Dynamics 365 Sales is constantly evolving, with new capabilities and features being added on a regular basis. To help users keep up ...
For those handling big-scale deployments of Warehouse Management, automating deployment and configuration can be more efficient, especially wh...
Dynamics 365’s has come a long way since it’s days as a CRM system. The latest update to the Dynamics 365 platform will help further enh...
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