Frontline updates in Microsoft Teams, Windows 365, Copilot & Dynamics 365 Field Service
New capabilities for your frontline workers, including Windows 365 Frontline experience, Copilot in Dynamics 365 Field Service for more stream...
Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
New capabilities for your frontline workers, including Windows 365 Frontline experience, Copilot in Dynamics 365 Field Service for more stream...
Ryan Bostelmann joins the Azure Podcast team to discuss how Azure Networking Support utilizes Azure and Power Platform to enhance efficiency a...
Xin Shi, who is a Developer Experience Azure PM, talks to us about the Azure Service Connector in this podcast episode. Shi explains how Servi...
In this episode, hear from Yun Jung Choi, a PM in the Azure team, as she provides valuable insights about a feature of the popular App Service...
In this episode of the Azure podcast, Thomas Stringer, who is a Software Engineering Lead at Microsoft, sheds light on the Open Service Mesh (...
In a discussion with Thomas Wieberneit, CRM practitioner and Principal of aheadCRM, Gemma Milne explores the essential role that Customer Data...
In this podcast, host Gemma Milne chats with Liz Miller from Constellation Research about the importance of capturing the voice of the custome...
Join Gemma Milne in conversation with Shyam Sunder from PayiQ on the topic of super apps and how they are shaping the landscape of service del...
In this podcast episode, Gemma Milne interviews Augusto Modigliani, Chief Marketing Officer at Beabloo, a company specializing in digital sign...
In this podcast episode, Ashley Haynes-Gaspar, COO for Microsoft Business Applications and Industry Clouds, sits down for a discussion with ho...