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Microsoft Dynamics 365 Customer Engagement: Latest articles

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Sharing multiple knowledge articles

Dynamics 365 offers a useful feature called the knowledge article functionality, which allows users to access existing information to resolve ...

2 years ago

XRM was CDS then and Dataverse now

In this post, the author discusses the recent renaming of Common Data Service(CDS) to Microsoft Dataverse and how Microsoft Teams has been tra...

3 years ago
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