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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Business Central 2024 release wave 1 public preview

Preview version of Dynamics 365 Business Central 2024 release wave 1 is publicly available. Here are the key points for the 2024 release wave ...

8 months ago

Test

This post, titled "Test", appears to be a sample entry with no discernible information to be summarized. The post contains only a title and a ...

1 year ago

How to resolve the Filtered Lookup Dialog Challenge in On-Premise Dynamics CRM Using Xrm.Utility.lookupObjects Script

As part of our ongoing work, we are actively engaged in the development and deployment of one of our products. Our primary objective is to mak...

1 year ago

Use Sales Copilot to compose email messages (preview)– Dynamics 365

Sales Copilot can generate and suggest email content while composing or replying to an email in Dynamics 365 in the context of a Lead or Oppor...

1 year ago

Process & visualize Dynamics 365 marketing data

When Marketing emails and journeys are active, you start seeing the analytics in Dynamics 365 for Marketing, like the below The analytics are...

2 years ago

Use Record URL in Email using Workflow Dynamics 365/ Power Apps

You can Use Record URL in Email using Workflow Dynamics 365/ Power Apps so that User can click the link to open the record directly. In workfl...

1 year ago

D365 Customer Service: Customer 360 Component

2023 release wave 1 has brought yet another exciting feature for D365 customer service- the Customer 360 component. This component is designed...

1 year ago

Dynamics 365 Business Central: “Hide Payment Method Code” setup in General Ledger Setup

Hi, Readers.Today I would like to briefly share a new setup in General Ledger Setup, “Hide Payment Method Code”. I hadn’t no...

1 year ago

The right work assignment method can improve agent satisfaction and utilization

As a contact center manager, you need to ensure that customers are routed to the right agent while balancing factors like customer satisfactio...

1 year ago

Ulster Carpets select Sysco Software and Microsoft Dynamics 365 for Finance and Supply Chain Management

The post Ulster Carpets select Sysco Software and Microsoft Dynamics 365 for Finance and Supply Chain Management appeared first on Sysco Softw...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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