We need to talk about... Dynamics 365... Dynamics 365 Contact Centre... The Real Impact
In this current series on Dynamics 365 Contact Centre, we have explored everything from Contact Centre licensing, deployment methods, the...
Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
In this current series on Dynamics 365 Contact Centre, we have explored everything from Contact Centre licensing, deployment methods, the...
Articles in this series: FlowFields (Sum, Average, Exist, Count, Min, Max, Lookup) Can we modify/extend the standard Flowfields??? A flow fiel...
Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will be introducing all its features and...
Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Busine...
The Copilot Studio community platform is set to receive a major upgrade, signaling exciting times for users of the platform. The team has been...
Well, it’s here – the 2023 Release Wave 2 has landed. Let’s take a look at some of the things that I’m excited to see ...
Of all the questions that customers have, one of the most common is how Microsoft continually delivers new AI innovations at a rapid pace. If ...
Microsoft aims to make mixed reality accessible and intuitive for frontline workers everywhere. With Dynamics 365 Guides, deskless workers use...
In this episode of The MVP Show, Martin Drab, a software architect and developer with expertise in Java and Dynamics 365 Finance and Operation...
If you're working with Dynamics 365 Power Apps Web API and need to pass along a custom value with the request, this tutorial is for you. For i...