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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Copilot In Microsoft Dynamics 365 Finance and Operation: DCAI003

Confused about Copilot in Microsoft Dynamics 365 finance and Copilot for Finance? Yes, both are different !!! In this video, I’ll be exp...

6 months ago

Improve cost-effectiveness by utilizing forecasting service in Dynamics 365 Customer Service.

Predict and manage support needs with forecasting in Dynamics 365 Customer Service Forecast reports offer a structured way to predict su...

7 months ago

Non-deductible VAT coming to Dynamics 365 Business Central worldwide

You asked for it and we're delivering: With 2023 release wave 1, Microsoft Dynamics 365 Business Central will expand the non-deductible value-...

1 year ago

Business Central 2023 wave 1 (BC22): Iterating with foreach on Text variables

Hi, Readers.Dynamics 365 Business Central 2023 wave 1 (BC22) is generally available last week. More details: Dynamics 365 Business Central 202...

1 year ago

New chat sessions, new trainings, new e-book

Exciting news in the world of Power Platform! A new wave of chat sessions, trainings, and an e-book have been released. As someone who has wor...

1 year ago

How to automatically refresh rollup fields with Power Automate

In this episode, you will learn how to refresh rollup fields in Dataverse or Dynamics 365 automatically using Power Automate. Rollup fields ar...

1 year ago

Save personalized views of Customer Service dashboards as report bookmarks

With Microsoft Dynamics 365 Customer Service 2022 release wave 2, we've supercharged the humble bookmark. It's no longer just a way to easily ...

1 year ago

Business Central 2022 wave 2 (BC21) new features: Exclude temporary records when debugging record writes (“breakOnRecordWrite”:”ExcludeTemporary”)

Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]

2 years ago

Business Central 2022 wave 2 (BC21) new features: Enable NoImplicitWith feature by default (New feature setting in app.json file)

Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]

2 years ago

Upcoming M365 Integrations with Dynamics 365 for Marketing

In this article, I want to focus on two upcoming integrations with Dynamics 365 for Marketing: Teams and Power Automate. These features are no...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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