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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Free Microsoft Dynamics 365 Finance & SCM Training – Starts May 24th 2025

Want to break into Microsoft Dynamics 365? Already in the ecosystem and need hands-on guidance? We’ve got your back — with something BIG...

7 months ago

Configurable Copilot Case Summaries for D365 Customer Service

Most people have probably seen the record summaries in Dynamics 365 Customer Service, Field Service and Sales. If you’re not familiar wi...

11 months ago

Business Central 2024 wave 2 (BC25): Start using Copilot without having to set things up

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

1 year ago

Dynamics 365 Business Central Online: Endpoints for the APIs (V1.0, V2.0, Beta, custom, automation……)

Hi, Readers.Today I would like to briefly summarize the endpoints of the various APIs in Business Central. I sometimes see questions where dat...

1 year ago

Transforming Data into Insights: Reporting and Analytics in Dynamics 365 for Marketing

Introduction In a world fueled by data and the need for on-point decision-making, Dynamics 365 for Marketing emerges as the… The post Tr...

2 years ago

10 Ways Dynamics 365 Marketing Can Help Create Better Email Campaigns

Introduction In today’s digital age, email marketing remains a powerful tool for reaching and engaging customers. With Dynamics 365 Mark...

2 years ago

Boosting sales efficiency with Sales Copilot in Microsoft Dynamics 365 CRM

Say hello to Microsoft Sales Copilot – it’s like a buddy for folks who sell things. This friendly helper is all about making your work e...

2 years ago

Copilot in Microsoft Dynamics 365 Customer Service

2 years ago

Webinar: Maplytics Jan23 Release - Enhancements to Auto Scheduling, Mobile UI, Route Tracking, and more!

‘9 of every 10 organizations worldwide use location data for accelerated growth and development’, says research! Thus, riding on the bandwagon...

2 years ago

Dynamics 365-Get and Set Lookup Field values using Java Script

The JavaScript is a better tool while developing User Interface in Dynamics CRM. The out of the box facilities may not be sufficient at certai...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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