Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 2 (BC27) is available. Learn more: Link. I will contin...
DynamicsMinds is opening its gates in Portorož, Slovenia, and Inogic is ready to bring a dose of CRM enchantment to the community. From May 26...
Contact center managers can use Copilot Studio Survey in the Contact Center admin center to dynamically respond to customer feedback. Tradit...
Using the Write an email functionality of Copilot in Dynamics 365 Customer Service, the agents can quickly create responses, which they can us...
The manufacturing industry faces constant challenges such as process optimization and meeting customer demands. To address these challenges, a...
In this blog, we will learn about the new feature introduced by Microsoft in the 2023 Release of Wave 1. The customer 360 component allows use...
Find out how we generate a flexible Statement of Work for our Projects using DocumentsCorePack and CRMPlus365/Dynamics 365. Transcript This is...
This blog post is focused on creating invoice attachments with Power Automate in Dynamics 365 Project Operations. The post specifically mentio...
Merging records on Dynamics 365 CRM is a very powerful feature that prevents duplicate records. I was asked to study this feature for a client...
If you're a Dynamics 365 user looking to execute FetchXml queries in C#, this quick post has got you covered. First, you need to prepare the F...
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