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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Field Service : Manage time off requests

In Dynamics 365 Field Service, managing time off requests is an essential part of workforce scheduling and resource availability. It ensures t...

5 months ago

Dynamics 365 Contact Center – Manage Chat SPAM

In this post I will suggest some basic steps worth considering if you are trying to reduce chat spam when using Microsoft’s Dynamics 365 Conta...

12 months ago

Dynamics 365 Business Central: How to use filter expressions in API related resource ($expand)

If you're a Dynamics 365 Business Central user, you may have been pondering how to use filter expressions in API related resources ($expand). ...

1 year ago

How Undo2Restore Can Help You Recover Lost CRM Data When There's No Recycle Bin

Microsoft Dynamics 365 CRM is a powerful and flexible solution for managing customer relationships. However, sometimes users may accide...

2 years ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（June, 2023）

Cumulative Update (June, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: Released Updates for Microsoft Dynamics 365 ...

2 years ago

What is the Dynamics 365 Sales Accelerator?

The Sales Accelerator is part of Dynamics 365 Sales Insights. It is used by sales managers and representatives to stay on top of their leads a...

2 years ago

Mastering Microsoft Dynamics 365 CRM Data Visualization with Map My Relationships: The Complete Guide!

Microsoft Dynamics 365 CRM is a powerful customer relationship management system widely used by businesses to manage customer interactions, st...

2 years ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（February, 2023）

Cumulative Update (February, 2023) for Microsoft Dynamics 365 Business Central is now released. BC21: CU04 (21.4) has not been released yet. R...

2 years ago

How Dynamics 365 Calendar is Better than Calendly

How Dynamics 365 Calendar is Better than Calendly Maulik Shah Thu, 01/12/2023 - 14:13 Body As a Dynamics 365 user, when ...

2 years ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（October, 2022）

Cumulative Update (October, 2022) for Microsoft Dynamics 365 Business Central is now released. BC21: The preview environment for Dynamics 365 ...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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