Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
In 2025, insurance premiums in the US amounted to $1.7 trillion, showing a 5.1% increase from 2024. The insurance world is clearly on a fast t...
A Purchase Order (PO) in Dynamics 365 Field Service allows organizations to manage the procurement of products and services needed for work or...
Hey there, map enthusiasts and data wranglers! Ever felt like your business data is trapped in boring spreadsheets and CRM records? Like, you&...
It is that exciting time of year again! Last week, Microsoft released the plans for 2025 Wave 1 for Dynamics 365 business applications and the...
In today’s digital landscape, email remains one of the most powerful tools for brand communication. Whether you’re reaching out to potential c...
Introduction Work items can be routed using artificial intelligence (AI)-based sentiment predictions in Microsoft’s Unified Routing for ...
We will learn to hide Home, Recent & Pinned sections in Model-Driven App / Dynamics 365. Before we start, make sure to subscribe to CRM Cr...
Cumulative Update (May, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: CU01 Not yet released. But there is already i...
Organizations have started using calendars aggressively after relaxing the importance of daily planning and its effect on productivity. But ca...
Universal Resource Scheduling (URS) is not a standalone Dynamics 365 Customer Engagement First Party App like Sales, Customer Service, Field S...
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