Microsoft Dynamics 365 & Power Platform Posts

Dynamics 365 Field Service : Customize a schedule board

The Schedule Board in Microsoft Dynamics 365 Field Service is a powerful tool that provides dispatchers and field service managers a visual in...

Convert PowerShell Script to EXE in Windows

Dynamics 365 Field Service : Configure the Requirements panel

In Dynamics 365 Field Service, Requirement records represent the work that needs to be done—such as a maintenance task, installation, or inspe...

Learning Path : Create agents in Microsoft Copilot Studio

If you’re a beginner in Microsoft Copolit Studio (MCS), Did you know that there is a learning path available : Create agents in Microsof...

Dynamics 365 Field Service : Configure and manage schedule boards, including customizing views

In the world of field service management, scheduling is everything. You need the right technician, at the right time, with the right tools and...

Smarter callbacks with availability-aware scheduling CCaaS APIs

Callbacks are a powerful way to reduce wait times and improve satisfaction. They allow customers to choose when they want to be contacted, eli...

Fabric Fridays: Fabric & AI with Ginger Grant

Reflections from #EPPC25: Building a 10× Future with Autonomous Agents

This week in Vienna, I had the privilege of attending the European Power Platform Conference (#EPPC25)—a gathering that not only showcased the...

Microsoft MVP Ana Ines Urrutia prepares for PPCC25!

Dynamics 365 Field Service : Schedule work orders by using the schedule board and schedule assistant

Field service operations rely heavily on effective scheduling to ensure the right technician is assigned to the right job at the right time. I...