Dynamics 365 Contact Center

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Article

How to Recover Deleted Records in Dynamics 365 CRM (Without a Full Database Restore)

It’s 90 minutes before a high-stakes renewal call. Your sales rep opens Dynamics 365 to pull up the account, check the contact history, ...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 5 months ago 28

Article

A really cool custom page to browse and search segments in Customer Insights - Journeys real-time marketing! This post will show you how to ...

Articles - Amey Holden | ABC Enthusiast & Power Platform Specialist 1 year ago 71

Article

The Microsoft 365 admin center is adding a new product usage report for Microsoft Copilot with commercial data protection. This report will pr...

M365 Admin 2 years ago 22

Article

Personalizing emails to your contacts can make a difference. Personalization in Dynamics 365 Marketing Outbound is done with field expressions...

Microsoft Lystavlen – TechNet blog Microsoft Lystavlen – new platform, same content 4 years ago 19

Article

Microsoft is introducing a new feature that allows you to choose which Azure Active Directory attributes to display in Group Level Aggregates ...

M365 Admin 2 years ago 10

Spotify

If you're looking to integrate your e-commerce platform, WooCommerce, with Dynamics 365 but are unsure about Woocommerce APIs, a podcast on th...

Microsoft Business Solutions 5 years ago 13

Article

Recently we were writing a plugin that on the creation of a lead updates the originating lead of a contact record. The value was neither getti...

Nishant Rana's Weblog – Everything related to Microsoft .NET Technology 3 years ago 127

Article

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

Dynamics 365 Lab 1 year ago 47

Article

In this article, we'll take a look at how you can leverage Agent Scripts and Macros to deliver superior customer experiences with the Dynamics...

Carl de Souza - Software + Imagination 4 years ago 178

Article

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

Dynamics 365 Lab 1 year ago 61

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