Dynamics 365 Contact Center

Dynamics 365 Business Central/Dynamics NAV lifecycle (Support Dates) – All versions

Support dates are shown in the Pacific Time Zone (PT) – Redmond, WA, USA. Business Central Modern Policy Dynamics 365 Business Central o...

Maximizing Dynamics 365 Impact with Video Tutorials on Integrated Maps

Maplytics is a powerful, location-based tool that enhances the capabilities of Dynamics 365 CRM by offering deep insights through map visualiz...

Webinar: Unlock Field Management excellence with integrated maps in Dynamics 365 & Power Pages!

Pssstt.. Did you hear the news? Team Maplytics at Inogic has organized an interesting Webinar ‘Empower your Field Operations with integrated m...

{How to } View billing and usage in the admin center on Microsoft Copilot Studio

Hello Everyone,Today I am going to share my thoughts on the viewing billing and usage in the admin center microsoft copilot studio.Let's get's...

Leveraging AI in Dynamics 365 Customer Insights and Journeys

Introduction Microsoft recently surveyed customers and found that 91% are more inclined to interact with brands that keep track of… The ...

Transform Your CRM Strategy: Outsource Dynamics 365 Development to Industry Experts!

Firstly, it’s obvious that customer relationship management (CRM) is a “must-have” component for success. Dynamics 365 CRM by Microsoft offers...

{How to} Enable record ownership across Business Units in Dynamics 365

If you're looking to enable record ownership across Business Units in Dynamics 365, this tutorial will guide you through the process. Previous...

Integrate Mailchimp and Dynamics 365 CRM data seamlessly!

New Dynamics 365 browser extension

New Dynamics 365 browser extension I’m trying out the new -Power Roles- extension and it looks very promising. You browse to a Dynamics ...