Dynamics 365 Contact Center
In this video, Swapnil Agarwal presents Dynamics 365 Sales Accelerator, providing a comprehensive overview of its features and capabilities. T...
With Power Virtual Agents and Nuance Mix on the Microsoft Digital Contact Center Platform, organizations now have a single platform for conver...
This video showcases the powerful capabilities of Microsoft Dynamics 365 Finance Premium in aiding business performance planning and analytics...
In this video titled "Center of Excellence from the field with Keith Whatling", Keith Whatling provides insights into building a center of exc...
As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I did...
Hi, Readers.In Dynamics 365 Business Central: Countries/regions where Microsoft provides the regulatory compliance and other local functionali...
It is that awesome time of year again! On January 23rd, Microsoft announced the 2025 Wave 1 release notes for Dynamics 365 business applicatio...
Hi, Readers.Early morning in Japan time today, the 2024 release wave 2 plans for Microsoft Dynamics 365 and Power Platform has been released! ...
Hi, Readers.In Dynamics 365 Business Central: Dynamic Visibility of Controls (Hide and show fields dynamically) we have discussed how to dynam...
Hi, Readers.Last week we briefly discussed Dynamics 365 Business Central: TableRelation, Enum/Option, Lookup and AssistEdit – What’s the diffe...
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