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Microsoft OneDrive: Update for unlicensed accounts

Microsoft OneDrive: Update for unlicensed accounts

OneDrive is updating storage policies for business and enterprise unlicensed accounts, effective late January to March 2025. Unlicensed accounts over 90 days will be archived and inaccessible to users but visible to admins. Actions include archiving, deletion, or renewal. Education tenants are currently exempt. OneDrive is making changes to storage policies of unlicensed Microsoft OneDrive accounts for business and enterprise customers. These changes do not apply to customers in Education tenants.* When will this happen: General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by late March 2025. How this will affect your organization After this storage policy goes into effect in your tenant, any OneDrive user accounts that have been unlicensed for more than 90 days will be archived automatically and will become inaccessible to end users. Admins can view these accounts with admin tools, but the accounts will not be accessible to users until admins take action on them. For example, a OneDrive account that became unlicensed on August 1, 2025 will be inaccessible to users as of October 1, 2025. As an admin, you can view a list of unlicensed accounts in your tenant by navigating to SharePoint admin center > Reports > OneDrive accounts. Some admins will have access to this page as soon as July 26, 2024, but most admins will be able to access the page closer to August 16, 2024. Set up the Archive billing for unlicensed accounts to be able to access and edit the archived files. Delete the unlicensed OneDrive account, if it does not have a retention policy applied to it. Renew the unlicensed account to maintain access. The Unlicensed OneDrive accounts page that will be in Microsoft admin center: View image in new tab After the unlicensed accounts are automatically archived, you can access the files in these accounts by enabling unlicensed account billing in the Microsoft 365 admin center. Once enabled, unlicensed account billing applies to all unlicensed OneDrive accounts in your tenant. There is a fee of $0.05/GB/month to store unlicensed accounts in the Microsoft 365 Archive, and a fee of […]

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by João Ferreira

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