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New access point for Microsoft Intune Help and support

New access point for Microsoft Intune Help and support

Microsoft Intune's Help and support resource has a new access point in the Microsoft Endpoint Manager admin center to make troubleshooting and creating support cases easier. Instead of being directed away from the current screen, admins are now able to access support and perform topic-specific searches in context via the ? icon near their profile picture. This new access point allows admins to view remediation steps and insights in a side-by-side Help and support pane while making necessary changes in the admin center to resolve issues. The traditional Help and support option will still be available in the Troubleshooting + support blade and other left-hand navigation nodes, as well as accessible through the ? icon. To learn more about the new troubleshooting experience, you can read the "Support tip: Changes to Help and support in Microsoft Endpoint Manager" article.

The post New access point for Microsoft Intune Help and support appeared first on M365 Admin.

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by João Ferreira

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