Dynamics 365 and Power Platform 2025 release Wave 2 - My Picks

Its time again! Microsoft release plans for 2025 Wave 2 time and nice additions and announcements on the list of both Dynamics 365 and Power Platform. Few on the Role based AI Copilot offerings as well.

Here are my picks based on interest and values being created based on my past client consulting and implementations.

Dynamics 365 picks

1. Find, filter, and sort using natural language with smart grid

2. Streamline data entry with smart paste

3. Connect AI agents to sales workflows using Model Context Protocol server

4. Visualize and work with hierarchical data from multiple tables

5. Protect sensitive information in emails with data sensitivity labels

6. Connect AI agents using Model Context Protocol server

7. Insert Copilot prompts in email templates

8. Automate case lifecycle tasks with Case Management Agent

9. Update knowledge base using Customer Knowledge Management Agent

10. Use Copilot to generate contextual partial email content

11. Monitor work item, representative lifecycle in Application Insights

12. Use intent-based routing in voice to optimize service

13. Connect Field Service to finance and operations

14. Target right audience based on signals from earlier campaigns

Power Platform picks

1. Use streamlined header and navigation to work more efficiently

2. Enhanced experience for form filling with Copilot

3. Create and delete websites using Power Platform CLI

4. Create and edit expressions with Copilot

5. Debug easily into condition actions at runtime

6. Build Power Platform connectors with OpenAPI v3

7. Build advanced approvals

8. Restore deleted records within a specified timeframe

9. Monitor batch workloads with Azure Monitor Application Insights

10. Mask sensitive data fields with column-level security

Published on: September 22, 2025

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Arun Vinoth @ Dynamics

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