2025 Wave 1: Dynamics 365 Sales
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Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server
We are announcing the ability to connect Dynamics 365 Sales to your agents and assistants with the new Model Context Protocol server. This fea...
Dynamics 365 Sales – Improve sales efficiency with Sales Qualification Agent’s email validation
We are announcing the ability to use the Sales Qualification Agent to validate email addresses in Dynamics 365 Sales. This feature will reach ...
How to Use Copilot Custom Prompts and AI Builder in Dynamics 365 Sales
This blog builds on our previous article, How to Configure and Use the Prompt Column in Dataverse, which you can read here. While that post fo...
We need to talk about... Dynamics 365 Sales... Sales Qualification Agents
Next in my blog, I wanted to talk about a new feature which is part of the recent release wave for 2025. The Sales Qualification Agent...
Dynamics 365 Sales – Get embedded experience for Copilot summaries
We are announcing an embedded experience for Copilot summaries in Dynamics 365 Sales. This feature will reach general availability on Septembe...
Dynamics 365 Sales – Sales Qualification Agent is now fully autonomous
We are announcing that the Sales Qualification Agent for Dynamics 365 Sales is now fully autonomous. This updated feature is currently being r...
Introducing the new summary experience in Dynamics 365 Sales
We’re excited to announce a major upgrade to how sellers interact with Copilot summaries in Dynamics 365 Sales. Beginning with the 2025 Releas...