What is coming to Dynamics 365 Sales
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Extending agentic Microsoft Dynamics 365 Sales with MCP
MCP extends Dynamics 365 Sales agents with external data, tools, and actions, helping connect sales processes across business systems. The pos...
Extending agentic Microsoft Dynamics 365 Sales with MCP
AI agents are only as capable as the tools, skills, and information they can reach. In sales, the intelligence that drives great decisions—buy...
Dynamics 365 Sales – Teams owned opportunities to be researched by Sales Opportunity Agent
We are announcing the ability to utilize the Sales Opportunity Agent to research opportunities owned by specific Owner teams in Dynamics 365 S...
How Generative AI Is Revolutionizing Dynamics 365 Sales (2026 Guide)
Introduction The world of sales has changed dramatically over the past few years. Sales professionals are no longer expected to spend countles...
Agentic CRM Readiness: What AI-First CRM Means for Microsoft Dynamics 365 Sales Teams
Sales leaders are starting to ask a different kind of CRM question. The question is no longer only whether Microsoft Dynamics 365 Customer Eng...
How AI Agents in Dynamics 365 Sales Are Changing the Way Sales Teams Work
Sales teams today are expected to do more, faster, with less manual effort and less guesswork. That is the exact gap Microsoft is closing with...
Dynamics 365 Sales – Enable Automatic CRM Record Linking and Suggested Updates for Accounts, Contacts, and Leads
We are announcing the ability to enable Automatic CRM Record Linking and Suggested Updates for Accounts, Contacts, and Leads in Dynamics 365 S...
Dynamics 365 Sales – Copy opportunities for repeat deals
We are announcing the ability to use the copy opportunity feature to start a new one in Dynamics 365 Sales. This feature will reach general av...