Extend Copilot capabilities with plugins   

In this post, you'll learn about a new feature called prompt plugins which are designed to allow agents access to Dataverse data - including information about customers, products, and cases - through Copilot in a secure and easy way. This integration of prompt plugins with Copilot not only increases agent productivity but also provides a more personalized customer experience.

If you're looking to enhance your Copilot capabilities and streamline your workflow, then this integration is exactly what you need. By using prompt plugins, you have access to valuable data that seamlessly integrates with your Copilot, allowing for a more efficient and personalized customer service experience.

If you want to learn more about prompt plugins and how they can improve your agent productivity, check out the original post here on the Microsoft Dynamics 365 Blog.