We’re pleased to share that the Sales Order Agent for Microsoft Dynamics 365 Business Central is now available in paid public preview. The pos...
The study provides a clear picture of the financial, operational, and strategic benefits of adopting Dynamics 365. With the increasing complex...
When optimizing the schedule, the agent considers existing bookings as well as additional unfulfilled requirements. You can influence the sche...
Starting April 30th, Dynamics 365 administrators will gain access to new license usage reporting tools, centralizing user license management. ...
In today’s fast-evolving customer service landscape, the integration of AI, such as Copilot and autonomous agents, is transforming how b...
Today, we’re delighted to announce that Microsoft has been named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 ...
This week, thousands of manufacturers will gather at Hannover Messe 2025 for insights into the changing manufacturing landscape. Top of mind f...
Contact centers play a crucial role in delivering exceptional customer support and driving business growth. With the rise of digitalization an...
We’re excited to share that as of March 5, 2025, Microsoft Dynamics 365 Contact Center has officially become Health Insurance Portabilit...
We’re announcing a new program—Microsoft AI Accelerator for Sales—to help more customers rapidly transform their sales organization with Micro...
