Announcing sensitive data redaction for voice AI agents
We are excited to introduce sensitive data redaction in Dynamics 365 Contact Center, a major advancement in privacy-first AI for cus...
We are excited to introduce sensitive data redaction in Dynamics 365 Contact Center, a major advancement in privacy-first AI for cus...
With Release Wave 2 2025, we’re excited to announce the General Availability (GA) of Exchange Integration for Dynamics 365 Field Service. This...
Get a first look at the latest AI and low-code updates, with insights and demos from Microsoft product leaders and engineers. Register now to ...
Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rap...
Brazil’s sweeping tax reform is reshaping indirect taxation and creating new compliance demands for companies of all sizes. To help organizati...
Microsoft AI agents streamline Record to Report (R2R), reduce manual effort, and empower finance teams to focus on strategy and insights. The ...
To empower customers in becoming Frontier, we’re excited to announce the launch of the reimagined Microsoft Marketplace, your trusted source f...
Microsoft is updating the timeline for in-app notifications and per-user license validation to give customers more time to prepare. To enable ...
In-product notifications and user subscription license (USL) validation has been amended for customers in FY25 Q4, FY26 Q1 renewals. Microsoft...
We are pleased to announce the availability of Dynamics 365 Contact Center in Government Community Cloud (GCC), signifying a significant advan...