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{How to} Get relevant results with filters for Copilot Dynamics 365 Customer Service

{How to} Get relevant results with filters for Copilot Dynamics 365 Customer Service

In this post, Malla Reddy Gurram shares his tips on how to get relevant results with filters for Copilot Dynamics 365 Customer Service. He recommends opening the Copilot report and applying filters to focus on important information, such as duration and time zone. By filtering content sources, you can ensure that Copilot responses are appropriate to the agent's questions and avoid displaying incorrect information. By following these steps, you can increase your productivity and generate precise responses. Overall, this post serves as a helpful guide for anyone looking to use Copilot Dynamics 365 Customer Service more effectively.

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MICROSOFT DYNAMICS CRM /365 BLOG

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