MICROSOFT DYNAMICS CRM /365 BLOG

{How to} use code interpreter on customer uploaded files in agent conversations in copilot studio

Hello Everyone,Today I am going to share my thoughts on the use of the code interpreter on customer-uploaded files in agent conversations in c...

6 days ago

{Do you know}Evaluate test sets with multiple graders in Copilot Studio

Hello Everyone,Today I am going to share my thoughts on the evaluation test sets with multiple graders in Copilot Studio.Let's get started.Yes...

7 days ago

{How to } Make Power Page Portal WCAG 2.1 Level A and AA Standards

Hello Everyone,Today I am going to share my thoughts on how to make power pages portal according to the WCAG 2.1 Level A and AA Standards.Let'...

11 days ago

{How to }Make your copilot multilingual in Microsoft Copilot Studio

Hello Everyone,Today I am going to show how to enable Microsoft Copilot Studio Multilingual.Let's get started.To make your Microsoft Copilot (...

13 days ago

{How to} Use IVR with Omnichannel for customer service in Copilot Studio

Hello Everyone,Today i am going to share my thoughts on using IVR with Omnichannel for Customer Service in Copilot Studio.Let's get started.To...

14 days ago

{How to} Enhance IVR with generative answers optimized for voice in Copilot Studio

Hello Everyone,Today I am going to share my thoughts on the Enhancing IVR with generative answers optimised for voice in Copilot Studio.To enh...

15 days ago

{How to} Use answering machine detection and proactive engagement tools in Copilot Studio

Hello Everyone,Today I am going to share my thoughts on how answering machine detection and proactive engagement tools work.Let's get started....

15 days ago

{How to } Publish Copilot Agents to WhatsApp

Hello Everyone,Today i am going to share my thoughts on how to publish the copilot agent to whatsapp channel.Let's get started.To publish a Mi...

18 days ago

{How to} Request Information from humans in the loop in Copilot Studio Agent flows

Hello Everyone,Today I am going to share my thoughts on how to request information from humans in the loop in Copilot Studio Agent flows.Let's...

19 days ago

{How to} Reassign an copilot agent's owner with Power Platform API

Hello Everyone,Today I am going to share my thoughts on how to reassign an copilot agent's owner with the Power Platform API.Let's get started...

19 days ago