Dynamics 365 – Conversation Intelligence 📞
I could write a long post with lots of screenshots from the Conversation Intelligence, but I will be linking to the Microsoft DOC’s article in this post. It is really well written and summarized pretty much everything that I would want to say. Docs Conversation Intelligence Instead I will show the product in action via … Continue reading Dynamics 365 – Conversation Intelligence 📞
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CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM
Thomas Sandsør from Norway. Been working with Microsoft CRM (yes I still call it CRM) since 2007. I worked about 8 years as a consultant/architect, before I was asked to work for Microsoft building the partner channel for CRM. After 2 years at Microsoft I got the chance to start the CRM branch at Point…
