CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM

Article

I Just Gave Copilot Permission to Delete My Opportunities

The author warns that connecting Microsoft Copilot to Dynamics can enable rapid, ambiguous, and potentially harmful data changes. Although Cop...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 3 days ago 8

Article

Are We Replacing Clicks With Prompts?

The post discusses the evolving role of AI in CRM systems, highlighting the irony of replacing click-heavy tasks with complex AI prompts that ...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 4 months ago 24

Article

I did a thing!

Background For years, I’ve had this itch: What if I could build my own app experience on top of Dynamics 365 — something cleaner, faster, and ...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 1 year ago 18

Article

Low-Code Is Dead… Ish. From Canvas Hacks to React Apps

Microsoft is transitioning from Low-Code to Pro-Code in its Power Platform, integrating React to create robust, professional applications. Thi...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 1 year ago 41

Article

Low Code Vibezzz: Can Power Platform Catch the Vibe Coding Wave?

The discussion revolves around the potential for Microsoft to reinvent its Power Platform in response to evolving app development paradigms. W...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 1 year ago 73

Article

Power Platform Low-Code Plugins: A Step Forward or Sideways?

Microsoft's Power Platform aims to empower citizen developers through low-code solutions. However, the introduction of Power FX for low-code p...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 1 year ago 49

Article

Power Pages available in Norway

In 2022, I was among the first to announce a significant development: Norway had officially gained Dynamics capabilities, thanks to the new No...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 1 year ago 33

Article

Vote for Cange first result! ✅🏆

The YouTube series Vote For Change advocates for user-suggested enhancements on Microsoft's portal, aiming to increase visibility and votes fo...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 1 year ago 26

Article

Microsoft: Trying to Out-Tech Too Early or Right on Time?

Microsoft aims to revolutionize customer service with AI and IVR, automating inquiries and personalizing interactions. However, 64% of custome...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 2 years ago 34

Article

Solution Designing With Limits: The Solution Architect’s Challenges in Dynamics/Power Apps”

Experienced Dynamics consultants may face challenges as Solution Architects, balancing the platform's strengths with Microsoft's constraints. ...

CRM Keeper – Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM 2 years ago 62