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Exploring AI, Power Virtual Agents, and the Power Platform: A Journey with Sarah Critchley, Microsoft's Principal Program Manager

Exploring AI, Power Virtual Agents, and the Power Platform: A Journey with Sarah Critchley, Microsoft's Principal Program Manager

In this podcast episode, Sarah Critchley, a principal program manager at Microsoft, takes us on a journey through Power Virtual Agents (PVA) and the Power Platform. She shares her experiences and insights, from her relocation to Canada and her career at Microsoft to her passion for writing tech books in a rapidly evolving industry.

The episode explores PVA in depth, with discussions on the PowerCat PVA playbook, PVA in a Day, and Microsoft's Conversational UX Guide. Sarah delves into PVA's Generative Actions, which improve the user experience by inferring context from their queries. Furthermore, the conversation covers the foundation of PVA - the large language models and generative AI - as well as the integration of Azure Open AI service with PVA and the deployment of adaptive cards in PVA.

The podcast also features Mark Smith, aka nz365guy, who discusses the potential role of voice technology in PVA in the future. If you're interested in AI, PVA, and the Power Platform, then tune in to this podcast and discover the possibilities that exist!

The full show notes can be found at https://podcast.nz365guy.com/505.

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Microsoft Business Applications Podcast
Microsoft Business Applications Podcast

The Microsoft Business Applications Podcast is an education, technology, business and career podcast for the Power Platform, Dynamics 365, and those that work with these digital transformation tools. The format is guest interviews with Microsoft, Community, and experts who work with Power Apps, Power Automate, Power BI, Dataverse and Power Virtual Agents. The podcast has three shows that are released twice weekly. #Power365Show #PowerPlatformShow #MVPShow https://podcast.nz365guy.com

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