Microsoft Intune: Remote Help for Mac
Microsoft has added a new feature to its Intune product, allowing users to provide remote assistance for Mac devices. This feature is currently in preview release and is set to be fully released by September 2023. The feature provides view-only remote assistance, allowing support staff to provide assistance to Mac users without taking control of the device. The feature is available to users worldwide on the standard multi-tenant cloud instance of Intune. If you are a Mac user in need of assistance, this new feature promises to make getting help even easier and less intrusive.
If you are interested in this new feature, you can learn more about it on the Microsoft 365 roadmap, where it is identified as feature ID 144582. The post Microsoft Intune: Remote Help for Mac provides more details on this exciting development for Mac users.
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