Resolving issues for users remaining on classic Teams

For organizations or users having issues with the transition to new Teams, this message center post provides insights and steps administrators can take to resolve them. While most users have moved to new Teams, some might still be on classic Teams due to several reasons, including policies blocking app installations, missing WebView 2, or operating systems that don't meet new Teams requirements. To mitigate these issues, the post suggests updating operating systems, unblocking organizational policies, removing management software that prevents app installations, and ensuring missing WebView 2 is deployed. By taking these steps, administrators can transition remaining users to new Teams, reducing the risk of any work stoppage. To ensure a smooth transition to new Teams, it's essential to follow the new Teams checklist and ensure users are using the recommended application versions.

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