Types of Power Automate Flows
Welcome to Power Automate! This article focuses on differentiating the three types of Power Automate cloud flows: scheduled, instant and autom...
8 days ago
crmheidi
Condition vs. Switch in Power Automate: When to Use Each
A common question I hear from newer Power Automate users is when to use Condition vs Switch in the Control connector. Control is available in ...
22 days ago
Column Mapping: A Great Tool to Eliminate Duplicate Data Entry
Column mapping (or field mapping) is set up on a 1:N relationship and is typically used to populate fields on the child record from the parent...
1 month ago
Contact Center Deployments
Why does moving from Sandbox to UAT feel like a rebuild? After carefully curating an excellent Sandbox experience with Dynamics 365 Customer S...
1 month ago
Power Apps Vibe Experience: 5 Things I Learned
Have you heard about this new Vibe experience in Power Apps? I have read lots of posts, mainly on LinkedIn, about vibe.powerapps.com. But befo...
3 months ago
Key Features in Copilot for Sales
Copilot for Sales is Microsoft’s AI-powered assistant designed to supercharge Dynamics 365 Sales. Unlike Copilot in Sales, which is built into...
4 months ago
What’s the Difference? Copilot for and Copilot in Sales and Service
Words matter in Dynamics 365’s Copilot offerings. Change one tiny preposition and you are talking about a different product. Microsoft g...
5 months ago
Dynamics 365 SLA Tables Explained: From Setup to Reporting
SLAs in Dynamics 365 can feel like a maze. You’ve got four different tables: SLA, SLA Item, SLA KPI, and SLA KPI Instance, and they all play d...
6 months ago
Restricting Views by Role: A New Tool for Admins
Ever wish you could hide certain Power Apps views from some users without spinning up a whole new app? Your wish is (almost) granted. With thi...
10 months ago
Power Automate Demystified: A Simple Guide for Business Users in Dynamics 365
Power Automate might sound technical, but it’s really just a smarter way to get things done. If you’ve ever thought, “Why am I still doing thi...
11 months ago
