Going Mobile: Unlocking New Horizons with Copilot for Sales Mobile Support
Get ready to take your sales operations mobile! The highly anticipated mobile support for Copilot for Sales is finally here, currently in its ...
19 days ago
crmheidi
2025 Release Wave 1: Features Coming in Dynamics 365 Customer Service
This blog will review all of the features included in the 2025 Release Wave 1 notes for Dynamics 365 Customer Service. It is organized in two ...
1 month ago
Beyond the Buzz: Why Power Automate Still Outshines Copilot
In a year dominated by AI buzzwords, autonomous agents and Copilot announcements, it’s easy to get swept up in the excitement. Every headline ...
3 months ago
Using AI suggestions for formula columns
AI suggestions for formula columns is a powerful preview feature available to your Power App environment. Since it is in Preview, so it’s a gr...
7 months ago
Adapting CRM Training Design for Multiple Learning Styles
In today’s rapidly evolving business landscape, effectively training users on Customer Relationship Management (CRM) systems like Dynami...
8 months ago
Build a Power Automate Flow to Automate a Quote Approval Process in Dynamics 365 Sales
This article will provide you with a walk-through on creating a flow to automate a quote approval process in Dynamics 365 Sales. It is based o...
9 months ago
Power Apps: Add Welcome Content
Power Apps users, rejoice! A new feature now allows you to add welcome content for your users whenever they navigate to make.powerapps.com. Th...
10 months ago
Using and Configuring Focused View in Dynamics 365
Dynamics 365 has an excellent solution to help your users see their data in one frame – by using Focused View. This article will describ...
10 months ago
Copilot Confusion for SMBs (and likely many others!)
The term "copilot" is being used by different departments of businesses, which can be confusing. This was a common topic at the recent Dynamic...
10 months ago
Unlocking Data Integrity: Implementing Alternate Keys in Microsoft Dataverse
In today's data-driven world, ensuring data integrity is of utmost importance. To this end, Microsoft Dataverse offers several built-in featur...
11 months ago
