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Microsoft Dynamics 365 Contact Center: Scaling Customer Service Beyond Case Management

Microsoft Dynamics 365 Contact Center: Scalin...

For many organizations, Microsoft Dynamics 365 Customer Service starts with case managemen...

Copilot Cowork is now generally available

Copilot Cowork is now generally available

Copilot Cowork just hit general availability worldwide, and this is genuinely great news. ...

Created with AI. Crafted by Nistasja. Experienced by Me.

Created with AI. Crafted by Nistasja. Experie...

I didn’t plan this story. In fact, that’s kind of the point. What started as a simple deci...

Dataverse Security: A Practical, Hands‑On Deep Dive

Dataverse Security: A Practical, Hands‑On Dee...

If you’ve ever looked at Dataverse security and thought, “Why is this so confusing?”, this...

Copilot Cowork is now generally available

Copilot Cowork is now generally available

Cowork is the fastest growing feature in the history of our Frontier program, and Cowork h...

Omnigent, Explained Simply: The One Layer That Finally Tames Your AI Agents

Omnigent, Explained Simply: The One Layer Tha...

You've got Claude Code in one window, Codex in another, and a custom agent your team wrote...

Omnigent, Explained Simply: The One Layer That Finally Tames Your AI Agents

Omnigent, Explained Simply: The One Layer Tha...

You've got Claude Code in one window, Codex in another, and a custom agent your team wrote...

Announcing General Availability of the Azure Cosmos DB Built-in Connector for Logic Apps Standard

Announcing General Availability of the Azure ...

Today, we’re excited to announce the general availability of the Azure Cosmos DB bui...

We need to talk about... Dynamics 365 Customer Service... Release Wave 1 for 2026

We need to talk about... Dynamics 365 Custome...

Today in my series on the changes we can expect to see as part of Release Wave 1 for 2026,...

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Dynamics 365 SharePoint Integration Guide: Benefits, Setup, Security, and Best Practices

Dynamics 365 SharePoint Integration Guide: Be...

Organizations using Microsoft Dynamics 365 generate a large volume of documents every day,...

Agent 365 | Identity & Access Controls in Entra

Agent 365 | Identity & Access Controls in Ent...

Take control of every AI agent, managed or not, running in your environment using Agent 36...

Episode 429: Getting started with LLM Wikis

Episode 429: Getting started with LLM Wikis

Welcome to Episode 429 of the Microsoft Cloud IT Pro Podcast. In this episode, Scott and B...

Introducing Azure HorizonDB - PostgreSQL

Introducing Azure HorizonDB - PostgreSQL

Run enterprise Postgres workloads on Azure HorizonDB with around 3x the throughput of self...

Agent 365 | Security Operations in Defender

Agent 365 | Security Operations in Defender

Surface every AI agent in your tenant and expose the ones throwing security signals — acro...

Microsoft Entra Tenant Governance | Find Configuration Drift

Microsoft Entra Tenant Governance | Find Conf...

Ensure your tenant configuration doesn't drift from defined security and compliance requir...

Episode 145 – Agent 365

Episode 145 – Agent 365

https://www.youtube.com/embed/rfjPMIkcs40

Episode 428: Migrating Group Policy to Microsoft Intune

Episode 428: Migrating Group Policy to Micros...

Welcome to Episode 428 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Sco...

Automate evaluations | Microsoft Foundry

Automate evaluations | Microsoft Foundry

Build AI agents that meet your standards for quality, safety, and performance using Micros...

Microsoft Excel Beginners Tutorial (2026)

Microsoft Excel Beginners Tutorial (2026)

This is the Microsoft Excel guide and tutorial for beginners. If you're new to and getting...

Work IQ | Data, Context, Skills & Tools for Copilot and Your Agents

Work IQ | Data, Context, Skills & Tools for C...

Ground every Microsoft 365 Copilot response in your real work data. Pull context from Shar...

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