Loading...

Customize Copilot using Advanced Features within Dynamics 365 CRM

Customize Copilot using Advanced Features within Dynamics 365 CRM

In the world of Dynamics 365 CRM, Power Virtual Agents have proven to be indispensable tools for creating effective Copilots. Copilots can handle everything from simple queries to complex problem-solving conversations. With various features like Generative Answers, Live Agents, and Actions (Power Automate Flow), Copilots can be customized to design effective, personalized solutions for diverse requests.

This tutorial delves into the advanced features of Copilots that can be customized using Power Virtual Agents in Dynamics 365 CRM. With these tools, personalized solutions can be crafted to handle a range of diverse queries and complex conversations, thus improving overall customer experience.

If you're looking to elevate the capabilities of your Copilots in Dynamics 365 CRM, this tutorial is an indispensable resource. From creating generative answers to live agent interactions, you'll discover how to craft powerful solutions that cater to the unique needs of your organization.

The post Customize Copilot using Advanced Features within Dynamics 365 CRM first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.

Published on:

Learn more
	Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting
Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting

Share post:

Related posts

Reinvent your AI assistants with generative answers, actions, and more in Microsoft Power Virtual Agents

Microsoft is introducing new generative AI capabilities to Microsoft Power Virtual Agents, with the aim of revolutionizing the way conversatio...

1 year ago

Microsoft Power Virtual Agents, now part of Microsoft Copilot Studio

Microsoft has some exciting news for those interested in conversational AI platforms. As of November 15th, Microsoft Copilot Studio now incorp...

10 months ago

Microsoft Power Virtual Agents, now part of Microsoft Copilot Studio

If you're a fan of Microsoft's Power Virtual Agents, you'll be pleased to know that as of November 15th, these capabilities are now included i...

10 months ago

Create Generative AI solutions with Power Virtual Agents and Azure OpenAI Services

If you're looking to integrate generative AI solutions into your business operations, the integration between Power Virtual Agents and Azure A...

1 year ago

Reinvent your AI assistants with generative answers, actions, and more in Microsoft Power Virtual Agents

If you're seeking to revolutionize the world of AI assistants, then the newly added generative AI features in Microsoft Power Virtual Agents a...

1 year ago

Copilot in Power Virtual Agents: Next-generation AI assists bot building with natural language

Microsoft's Power Virtual Agents just got smarter with its latest unveiling of generative AI features, taking bot building to the next level. ...

1 year ago

Microsoft Power Virtual Agents generative AI experience – Departmental bot demo

This video showcases the generative AI experience of Microsoft Power Virtual Agents, specifically in a departmental bot demo. With the use of ...

1 year ago

Power Virtual Agents New Features

This video provides a comprehensive overview of the latest features added to Power Virtual Agents. As a low-code chatbot builder, Power Virtua...

1 year ago

Power Virtual Agents - Easier, More Powerful Than Ever - Power CAT Live

Power Virtual Agents delivers an intuitive and streamlined approach to building AI-powered virtual agents. In this episode of Power CAT Live, ...

1 year ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy