D365Ni

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Licensing

Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will be introducing all its features and...

14 days ago

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre

Today I launch a new series of blog posts, introducing all the features and functionality within Microsoft Dynamics 365 Contact Centre. ...

23 days ago

We need to talk about... Dynamics 365 Release Wave 1 for 2025... Dynamics 365 Customer Insights Journeys

Next, in my blog series, I visit all of the new features and functionality that we can expect to see in Release Wave 1 of 2025 for...

1 month ago

We need to talk about... Dynamics 365 Release Wave 1 2025... Dynamics 365 Field Service

Next, in my blog series, I discuss the updates we can expect for Sales, Marketing, Customer Service, and Field Service. In today's post,...

1 month ago

We need to talk about... Dynamics 365 Release Wave 1 2025... Dynamics 365 Customer Service

Next, in my this current blog series, I am discussing the updates we can expect to see for Sales, Customer Insights Journeys, Customer...

2 months ago

We need to talk about... Dynamics 365 Release Wave 1 for 2025... Dynamics 365 Sales

Next, in my blog series, I discuss the updates we can expect for Sales, Marketing, Customer Service, and Field Service. In today's post,...

2 months ago

We need to talk about... Power Platform... Power Platform Assessment

Next in my blog series is the walkthrough of a tool that I've been using a lot with clients recently. The tool is question is the Power...

3 months ago

We need to talk about... Dynamics 365... Dataverse

Next in my blog series on the release wave updates for 2024 is a walkthrough of a features and updates which appears in the general...

4 months ago

We need to talk about... Power Platform Release Wave 2 for 2024... Copilot Studio

Today, I am going over the features and functionality that will be released for Copilot Studio between October 2024 and March 2025....

5 months ago

We need to talk about... Power Platform Release Wave 2 for 2024... Power Pages

Today I am taking you through the features and functionality we can expect to see released between October 2024 and March 2025 for Power...

5 months ago