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Microsoft Power Virtual Agent: Latest updates

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Learn how to enable Customer Intent for Custom Agents in Copilot Studio!

Previously I have written articles on the Customer Intent agent in Dynamics 365 Customer Service and Contact Center where I explained how the ...

5 months ago

Power Platform & M365 Dev Community Call – April 10th, 2025 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

8 months ago

Power Platform Community Call – May 2023 – Screenshot Summary

Community Call Highlights Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...

2 years ago

Signaling Epic when guest drops out from initial lobby

Microsoft has made an update to the EHR Connector which will allow them to track when a guest leaves the initial lobby during a virtual visit ...

2 years ago

PowerPoint like animation in Power Apps | Power Platform Shorts

PowerPoint like animation in Power Apps | Power Platform Shorts

This video highlights a useful feature for Power Apps users who want to incorporate PowerPoint-like animations into their app designs for a mo...

2 years ago

How to – Enable Desktop notifications when the app is in the background – Dynamics 365 Customer Service (Omnichannel – Voice)

Below is how the notification appears to the agents for the incoming conversation. In case the app is in the background the agent might miss t...

2 years ago

Power Platform Community Call – January 2023 – Screenshot Summary

Community Call Highlights Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...

2 years ago

New email signature features in Customer Service improve agent productivity

An email signature concludes an email with style, professionalism, and branding. Customer service agents need to use their signature when emai...

3 years ago

Announcing general availability of Power Apps Ideas

The announcement of the general availability of Power Apps Ideas brings exciting news to Microsoft Power Apps users. With this new feature, us...

3 years ago

Power Platform Community Call – May 2022 – Screenshot Summary

Community Call Highlights Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents M365 Platform Commun...

3 years ago

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