Learn how to enable Customer Intent for Custom Agents in Copilot Studio!
Previously I have written articles on the Customer Intent agent in Dynamics 365 Customer Service and Contact Center where I explained how the ...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
Previously I have written articles on the Customer Intent agent in Dynamics 365 Customer Service and Contact Center where I explained how the ...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Community Call Highlights Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...
Microsoft has made an update to the EHR Connector which will allow them to track when a guest leaves the initial lobby during a virtual visit ...
This video highlights a useful feature for Power Apps users who want to incorporate PowerPoint-like animations into their app designs for a mo...
Below is how the notification appears to the agents for the incoming conversation. In case the app is in the background the agent might miss t...
Community Call Highlights Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...
An email signature concludes an email with style, professionalism, and branding. Customer service agents need to use their signature when emai...
The announcement of the general availability of Power Apps Ideas brings exciting news to Microsoft Power Apps users. With this new feature, us...
Community Call Highlights Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents M365 Platform Commun...
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