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Microsoft Power Virtual Agent: Latest articles

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Learn how to enable Customer Intent for Custom Agents in Copilot Studio!

Previously I have written articles on the Customer Intent agent in Dynamics 365 Customer Service and Contact Center where I explained how the ...

3 months ago

Powering Up Your Analytics: Exploring Power Query in Power BI

If you're an analyst or a data professional, you must be aware of the significance of data processing and its effects on modern life. Efficien...

2 years ago

Microsoft Defender for Cloud Apps network requirements update

Microsoft is updating the IPs for portal access and agent connections of its Defender for Cloud Apps. This change will take place on January 7...

1 year ago

How to – Enable Desktop notifications when the app is in the background – Dynamics 365 Customer Service (Omnichannel – Voice)

Below is how the notification appears to the agents for the incoming conversation. In case the app is in the background the agent might miss t...

2 years ago

Power BI Tile | How To Integrate Into Power Apps

In this tutorial, you can learn how to integrate Power BI reports into Power Apps, allowing users to filter data within Power Apps which is th...

2 years ago

New email signature features in Customer Service improve agent productivity

An email signature concludes an email with style, professionalism, and branding. Customer service agents need to use their signature when emai...

2 years ago

Power Automate and JSON

If you've played with Power Automate, Microsoft's new workflow tool, you've likely come across some JSON-related content. If you've ne...

3 years ago

PASS Business Analytics Virtual Group December 5 “What’s New SQL Server 2017 Reporting Services”

The next PASS Business Analytics Virtual Group meeting will be next week on Tuesday, December 5. We welcome Anupama Natarajan who will be sho...

7 years ago

[Model-driven apps – Virtual Tables] How to resolve the AAD User’s lookup issue in MDA forms before Microsoft’s fix?

Microsoft has recently introduced a virtual table called AAD User. This table allows to retrieve any user in an organization’s Azure Active Di...

3 years ago

Combining X Number of Rows in Power Query for Power BI, Excel and Power Query Online

In this post, you'll find helpful tips and tricks for working with Power Query in Power BI, Excel, and Power Query Online. The author shares t...

4 years ago

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Microsoft Power Virtual Agent: Latest articles

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