Microsoft Power Virtual Agent: Latest updates

What is an AI Agent? 5 Types of Intelligent Agents Explained

Have you ever heard of AI agents? AI agents are digital assistants that are capable of independent thought and decision-making. They can gathe...

Episode 461 - Azure ML with NVIDIA AI Acceleration

In this podcast episode, Russell and Sujit speak with Dave Salvator, Director of Accelerated Computing Products at NVIDIA, about a new offerin...

How to setup Python, PyEnv & Poetry on Windows

Using multiple versions of Python on Windows can be a frustrating experience, especially if you've experienced how smooth the same workflow is...

Announcing public preview of the new Azure Virtual Desktop Web Client User Interface

Today we are announcing the public preview of the updated User Interface (UI) for the Azure Virtual Desktop Web Client. The new UI offers a cl...

Power Platform 2023 Release Wave 1 Highlights

Today’s the day! The Dynamics 365 and Power Platform 2023 Release Wave 1 notes were announced! View the full Power Platform 2023 Release...

Display Omnichannel chat widget in the footer of your portal

The combination of PowerPortals, Dynamics 365 Omnichannel and Power Virtual Agents increases the level of customer engagement for customers, i...

Three reasons to use Power Pages

If you're wondering whether to use Power Pages or not, don't miss this post. While the author's previous article outlined reasons not to use P...

Microsoft Teams media optimizations is now Generally Available on Azure Virtual Desktop for macOS

We are happy to announce that Microsoft Teams media optimizations on Azure Virtual Desktop for macOS is now Generally Available. With media op...

Customer Service Workspace – Presence Issue

Microsoft's Omnichannel for Customer Service is fantastic … but if like me you have had a problem with the agent presence in the Customer Serv...