Microsoft Power Virtual Agent: Latest updates

Introducing the employee self-service agent in Microsoft 365 Copilot Studio

Microsoft 365 introduces the Employee Self-Service Agent in Copilot Studio to streamline HR and IT support. Available from November 2025, it o...

Dynamics 365 Contact Center – Agent Insights Empowering AI Supervisors on their Autonomous Transformation

We are announcing the ability to view the performance of AI agents from the Agent Insights dashboard in Dynamics 365 Contact Center and Custom...

Facilitator agent to be generally available in Teams meetings

The Facilitator agent, now generally available for Microsoft 365 Copilot-licensed users, enhances Teams meetings by surfacing agendas, trackin...

Dynamics 365 Sales – Sales Qualification Agent is now fully autonomous

We are announcing that the Sales Qualification Agent for Dynamics 365 Sales is now fully autonomous. This updated feature is currently being r...

MSSQL Extension for VS Code: Agent Mode Updates, Colored Connections, and Schema Designer Enhancements

The MSSQL Extension for VS Code keeps getting better—bringing thoughtful updates that make SQL development more conversational, more visual, a...

Microsoft Copilot Studio – Extend agent capabilities with Copilot connectors

We are announcing the ability to extend agent capabilities with Copilot connectors in Microsoft Copilot Studio. This feature allows admins and...

Monitor Copilot responses in Dynamics 365 Customer Service 

You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions,...

Miguel Verweij on The MVP Show

In this episode of The MVP Show, Miguel Verweij shares insights into his personal journey and career in the Power Platform industry. As a full...

Announcing Public Preview of the new Azure Virtual Desktop app in the Microsoft Store

We are excited to announce that the Azure Virtual Desktop app is now available in the Microsoft Store for public preview!   The new Azure...

New ways to deliver a secure hybrid workplace with Azure Virtual Desktop and Windows 365

Last month, we shared our expanded vision for Azure Virtual Desktop as the flexible cloud VDI platform for hybrid work – for nearly any use ca...