Microsoft Power Virtual Agent: Latest updates

Power Platform inventory to include agents, apps, and workflows from Microsoft 365 Copilot, agent flows, and cloud flows

We’ve expanded Power Platform inventory (Public Preview) to include four new resource types, giving admins a single view of resources ac...

Viva Insights: New Power BI report for Microsoft 365 Copilot agent metrics

Microsoft Viva Insights introduces a new Power BI report for Microsoft 365 Copilot declarative agents, providing leaders and admins with adopt...

[Copilot Extensibility] New declarative agent control to prioritize agent knowledge sources

A new declarative agent control allows developers to prioritize curated knowledge sources over internal agent knowledge, improving response al...

Power Platform admin center – Manage agent security with enhanced admin controls

We are announcing the ability to govern Copilot agent development in your environments and enforce governance policies for Copilot agents. Thi...

Meet EstiMate: Your Smart Estimation Agent for Messaging Costs

Imagine having an assistant that quickly gives you a ballpark figure for messaging costs—even before you build your final custom agent with Co...

Sales Order Agent in Microsoft Dynamics 365 Business Central: Now in public preview

We’re pleased to share that the Sales Order Agent for Microsoft Dynamics 365 Business Central is now available in paid public preview. The pos...

Episode 395 – Getting Started with VDI in Azure with Azure Virtual Desktop

Welcome to Episode 395 of the Microsoft Cloud IT Pro Podcast. In this episode, we dive into Azure Virtual Desktop (AVD) and how it enables org...

Integrate Business Central with Microsoft Dataverse using Virtual Table

In modern business applications, integrating data from multiple sources is crucial for streamlined operations. Microsoft Dataverse provides a ...

Integrating PVA with Omnichannel Live Agent: Part-1

PVA implementation - Live agent escalation