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Microsoft Power Virtual Agent: Latest articles

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Microsoft Teams: Channel Agent

Channel agent works alongside you and your team to help you manage projects. It can create status reports, send emails, schedule meetings, co-...

1 month ago

[Copilot Extensibility] New declarative agent control to prioritize agent knowledge sources

A new declarative agent control allows developers to prioritize curated knowledge sources over internal agent knowledge, improving response al...

3 months ago

Power Platform admin center – Manage agent security with enhanced admin controls

We are announcing the ability to govern Copilot agent development in your environments and enforce governance policies for Copilot agents. Thi...

4 months ago

Meet EstiMate: Your Smart Estimation Agent for Messaging Costs

Imagine having an assistant that quickly gives you a ballpark figure for messaging costs—even before you build your final custom agent with Co...

7 months ago

Azure Virtual Network Manager (AVNM) Mesh and Direct Connectivity are Generally Available!

Azure Virtual Network Manager's (AVNM) mesh connectivity configuration and direct connectivity option in the hub and spoke connectivity config...

1 year ago

Omnichannel for Customer Service – Agent Specific Capacity Profiles

Microsoft have recently released a change to capacity profiles within Unified Routing. As we can how have agent specific capacities. Meaning i...

2 years ago

Power Virtual Agents: Create a chatbot for your website in seconds (Generative answers and information from a website)

Hi, Readers.Today I would like to introduce a very interesting new feature that I’ve just learned, how to create a chatbot for your webs...

2 years ago

Unified Routing – Preferred Agent Routing (and Agent Scripts)

When we are using Omnichannel for Customer Service we can use Unified Routing to assign conversations to a contact's preferred agent. This is ...

2 years ago

Power Platform Community Call – October 2022 – Screenshot Summary

Get ready for a quick rundown of the latest Power Platform Community Call's highlights for Power Apps, Power Automate, Power BI, Power Virtual...

3 years ago

Power Platform Licensing (Condensed Version)

Are you confused about the licensing requirements for Power Platform and Power Automate? This condensed version of the licensing guide breaks ...

3 years ago

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Microsoft Power Virtual Agent: Latest articles

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