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Improve CSAT by connecting customers to agents using automatic assignment in unified routing

Automatic assignment of incoming service requests is one of the most powerful capabilities of unified routing, benefiting customers as well as...

Damien Bird on The MVP Show

If you're interested in learning from experts in the field of tech, you won't want to miss this episode of The MVP Show featuring Damien Bird....

Power BI dataflows vs datamarts: What's the difference???

Easy Power Fx Command Bar Customizations - Power CAT Live

This video tutorial dives into the world of customizing command bars with Power Fx. It highlights how easy it is to tailor command bars to you...

Power Portal WEB API Read, Create, Update, Delete records using Dataverse tables

Step 1 : Create Site Settings Records Step 2 : Create Table Permission, Web Role and Contact Association Create Table Permission Create Web Ro...

Microsoft CRM Migration to the Cloud - VIDEO from Microsoft

Microsoft CRM Migration to the Cloud - VIDEO from Microsoft for your Cloud Upgrade to Dynamics 365 Before your Microsoft CRM Migration - Quest...

Announcing the general availability of canvas components and component libraries

The general availability of canvas components and component libraries has been announced, which is great news for low-code/no-code citizen dev...

Microsoft Power Pages (Portals) for Beginners from Reza Dorrani & Daniel Christian & Dileep Singh

The video is really awesome. in a short time you get an insight & entry into power pages. the incoming questions, as well as the typical d...