Build Text-Based & Talking Chatbots using the Microsoft Power Platform
New updates have come to Power Virtual Agents, our low-code bot creation service that’s part of the Microsoft Power Platform. We’ll show you how this single environment enables fusion teams of citizen and pro developers to author bots that are more engaging with dynamic custom greetings, in addition to quick replies, and more sophisticated and visual through adaptive cards.
Gary Pretty, from the Power Platform Team, joins Jeremy Chapman to walk you through all of this along with the deep Power FX integration to dynamically adapt bot responses using variables, as well as new native telephony integration that gives your bot a voice.
► QUICK LINKS:
00:00 - Introduction
01:23 - New changes
03:22 - Demo- topic navigation, question nodes
04:33 - Next level low-code capabilities
07:24 - Citizen developer and pro dev collaboration
10:06 - Telephony integration
12:17 - Wrap up
► Link References:
Get more details on our blog at https://aka.ms/PVABuild22
Watch our show on creating chatbots with Power Virtual Agents at https://aka.ms/TeamsPVA
► Unfamiliar with Microsoft Mechanics?
• As the Microsoft’s official video series for IT, you can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft. Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1
• Talk with other IT Pros, join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog
• Watch or listen from anywhere, subscribe to our podcast: https://microsoftmechanics.libsyn.com/website
• To get the newest tech for IT in your inbox, subscribe to our newsletter: https://www.getrevue.co/profile/msftmechanics
► Keep getting this insider knowledge, join us on social:
• Follow us on Twitter: https://twitter.com/MSFTMechanics
• Share knowledge on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/
• Enjoy us on Instagram: https://www.instagram.com/microsoftmechanics/
• Loosen up with us on TikTok: https://www.tiktok.com/@msftmechanics
Published on:
Learn more
Made for tech enthusiasts and IT professionals. Expanded coverage of your favorite technologies across Microsoft; including Office, Azure, Windows and Data Platforms. We'll even bring you broader topics such as device innovation with Surface, machine learning, and predictive analytics.
Related posts
Model-Driven Apps Workshop At Power Platform Conference 2025
Hey there folks 😺 I wanted to tell you about workshop I’m hosting called All-In: ... The post Model-Driven Apps Workshop At Power Platf...
Microsoft 365 & Power Platform Call (Microsoft Speakers) – Community Takeover – July 22nd, 2025 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Power Platform – Prompt Columns announcement
We are announcing the ability to use Prompt Columns, a new data type in Dataverse. This public preview feature will begin rolling out on July ...
Code Review vs Solution Review: Why Both Matter in Power Platform
In the Power Platform world, we often talk about code reviews for plugins, custom APIs, or PCF components. But what about the customizations—l...
Automating UI Testing for Canvas Apps with Power Platform Test Engine
Canvas Apps in Power Platform provide a flexible way to build rich, custom user interfaces using a low-code approach. However, as these apps g...
Dynamics 365, Power Platform, and Role-based Copilot offerings 2025 release wave 2 plans available now!
On July 16, 2025, we published the 2025 wave 2 plans for Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings which is a c...
Power Platform & M365 Dev Community Call – July 17th, 2025 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos I...
Power Platform – July 2025 – Screenshot Summary
Community Call Highlights Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M36...
2025 release wave 2 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Microsoft Copilot offerings
The 2025 release wave 2 for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot offerings introduces new capabilities that help orga...
Microsoft 365 & Power Platform Call (Microsoft Speakers) – Community Takeover – July 15th, 2025 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...