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Bringing End‑to‑End Visibility to Customer Service and Contact Centers with Screen Recording in Dynamics 365

Gain end‑to‑end visibility into agent workflows with screen recording in Dynamics 365 Customer Service and Contact Center to improve coaching,...

Microsoft Dynamics 365 Blog 4 months ago 11

Article

You’re walking into a high-stakes meeting. A six-figure deal is on the line. Everything you need is in Microsoft Dynamics 365 – the stak...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 16

Article

You’re walking into a high-stakes meeting. A six-figure deal is on the line. Everything you need is in Microsoft Dynamics 365 – the stak...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 10

Article

Today is the day. Azure Cosmos DB Conf 2026, in partnership with AMD, is a free virtual developer event focused on building modern, scalable a...

Azure Cosmos DB Blog 4 months ago 14

Article

Starting May 22, 2026, Pay-As-You-Go (PayGo) is no longer a mandatory requirement to enable Self-Service Disaster Recovery (SSDR) in your prod...

M365 Admin 4 months ago 3

Article

Microsoft 365 Copilot in Outlook (Frontier Public) enables users to manage inbox tasks like drafting emails and creating rules via chat prompt...

M365 Admin 4 months ago 2

Article

Excel Desktop must be updated to Build 16.0.17932.20732 or newer by May 27, 2026, to maintain connectivity with Power Platform Analytical Data...

M365 Admin 4 months ago 1

Article

Microsoft Defender for Endpoint will add a new Secure Score recommendation in late April 2026 to help organizations prepare for Secure Boot 20...

M365 Admin 4 months ago 1

Article

Teams Rooms on Android devices signed in with licensed user accounts will auto-save whiteboards to the user’s OneDrive, improving reliab...

M365 Admin 4 months ago 2

Article

Exchange Online will retire support for legacy TLS 1.0 and 1.1 on POP3 and IMAP4 connections between July 1 and December 31, 2026. Connections...

M365 Admin 4 months ago 2

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