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Dynamics 365 Sales – Clone and share Sales Development agent configuration across teams

We are announcing the ability to clone and share Sales Development agent configuration across teams in Dynamics 365 Sales. This feature will r...

M365 Admin 4 months ago 1

Article

We are announcing the ability to support agent-driven development workflows by using an extension for the Microsoft Power Platform CLI for Mic...

M365 Admin 4 months ago 5

Article

We are announcing the ability to add Lookup data type fields as enterprise task custom columns within the task grid in Dynamics 365 Project Op...

M365 Admin 4 months ago 3

Article

We are announcing the ability to ingest data in a normalized data structure format for process mining in Power Automate. This feature will rea...

M365 Admin 4 months ago 3

Article

We are announcing the ability to configure authentication with security agent in Power Pages. This feature will reach general availability on ...

M365 Admin 4 months ago 4

Article

We are announcing the ability to include knowledge citations in agent-drafted resolution emails in Dynamics 365 Customer Service. This feature...

M365 Admin 4 months ago 1

Article

We are announcing the ability to use average wait time diagnostics to get wait-time predictions in Dynamics 365 Contact Center. This feature w...

M365 Admin 4 months ago 7

Article

We are announcing the ability to evaluate voice agents by assessing spoken interactions through their text representations in Microsoft Copilo...

M365 Admin 4 months ago 2

Article

We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 6

Article

We are announcing the ability to analyze your processes in the process intelligence experience in Power Automate. This feature will reach gene...

M365 Admin 4 months ago 1

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