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How to Set Up Verbatim Knowledge Responses in Dynamics 365

I am a big fan of the agent, or copilot (whatever you want to call it) that lives in the sidecar in Dynamics 365 Customer Service. The little ...

Dynamics 365 Talk – D365 "Taylored" to you! 2 months ago 10

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Ask most developers where releases get stuck, and code reviews usually come up sooner or later. Writing the code is rarely the slow part. Wa...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 2 months ago 15

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The third edition of the Automating Microsoft 365 with PowerShell eBook is now available in EPUB and PDF formats. The paperback version will b...

Office 365 for IT Pros 2 months ago 14

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Soluzione is pleased to announce that it has earned the Microsoft Solutions Partner designation for Digital & App Innovation (Azure). This...

Soluzione : Software Development Company | Microsoft Gold Partner 2 months ago 13

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Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.2) is generally available. More details: Cumulative Update Summary for Micros...

Dynamics 365 Lab 2 months ago 16

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Extending the admin controls provided for managing external AI bots and regulating their access to your meetings, we are adding the option to ...

M365 Admin 2 months ago 2

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Many Microsoft Dynamics 365 Customer Engagement environments do not become difficult overnight. The friction builds gradually. Deployments req...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 2 months ago 10

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An important part of storing any data is deciding on when it should be deleted, and for that Dataverse gives us bulk delete jobs. These have b...

Mark Carrington - Data, D365, Diabetes, Lego, ... 2 months ago 12

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How to use sensitivity labels and Protection Policies to secure your Power BI estate — and why it matters more than ever in the age of AI.&nbs...

Power BI Blog—Updates and News | Microsoft Power BI 2 months ago 15

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Connecting your CRM and ERP should mean one thing: your sales team sees accurate, current data from Business Central inside Dynamics 365 Sales...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 2 months ago 15

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